Pharmacist

AB

AARON BUTLER, PHARM.D., BSPS

PHARMACIST

EDUCATION

DOCTOR OF PHARMACY •UNIVERSITY OF LOUISIANA AT MONROE

MAY 2018

BACHELOR OF SCIENCE, PHARMACEUTICAL SCIENCES • UNIVERSITY OF LOUISIANA AT MONROE

AUGUST 2015

LICENSES AND CERTIFICATIONS

PHARMACIST • LOUISIANA BOARD OF PHARMACY

AUGUST 2018

PHARMACY INTERN • LOUISIANA BOARD OF PHARMACY

MARCH 2015

BLS & CPR CERTIFICATION • AMERICAN RED CROSS

JANUARY 2019

PHARMACY PRACTICE EXPERIENCE

STAFF PHARMACIST • STG INTERNATIONAL/ICE HEALTH SERVICE CORPS

MARCH 2020 – JULY 2024

FULL TIME (40 HOURS PER WEEK)

JOB DUTIES:

1. RESPONSIBLE FOR MANAGING ALL PHARMACEUTICAL ACTIVITIES INCLUDING THE PURCHASE, INVENTORY,

CONTROL, AND RECORD KEEPING OF ALL DRUG ENFORCEMENT ADMINISTRATION (DEA) CONTROLLED SUBSTANCES STORED IN THE PHARMACY.

2. RESPONSIBLE FOR SECURING AND MAINTAINING A CURRENT FACILITY DEA REGISTRATION NUMBER AND

MAINTAINING NECESSARY LEGAL RECORDS ON CONTROLLED SUBSTANCE ITEMS.

3. PROVIDES DIRECT CARE TO PATIENTS WITHIN DISCIPLINE SCOPE OF PRACTICE AND PERFORMS FUNCTIONS IN ACCORDANCE WITH CURRENT ACCEPTED PRACTICE, LICENSURE, CERTIFICATION, CREDENTIALING AND OR GRANTED PRIVILEGES.

4. PROVIDES TREATMENT OF PERSONS THROUGHOUT THE LIFE SPAN AS APPROPRIATE TO DISCIPLINE AND

FACILITY SETTING.

5. MAY BE EXPECTED TO RESPOND TO AND OR COORDINATE RESPONSE TO MEDICAL EMERGENCIES.

6. READS INDIVIDUAL PRESCRIPTIONS AND DETERMINES THE NAME OF THE DRUG, STRENGTH, AND DOSAGE OF DRUGS TO BE DISPENSED.

7. ADJUSTS PRESCRIPTION INSTRUCTIONS AND DRUG QUANTITIES TO CORRESPOND TO STRENGTHS AND DOSAGE FORMS STOCKED AT THE MEDICAL CLINIC.

8. CORRELATES INSTRUCTIONS ON THE PRESCRIPTION WITH PHARMACY POLICY LIMITATIONS AND NOTES SUCH ON THE PRESCRIPTION.

9. TYPES ACCURATE AND CONCISE LABELS THAT PRECISELY CONVEY PROVIDER’S INSTRUCTIONS TO THE PATIENTS.

10. FILLS PRESCRIPTIONS BY OBTAINING THE CORRECT DRUG STOCK, COUNTING THE CORRECT AMOUNT OF

MEDICATION, PLACING THE MEDICATION IN SMALLER CONTAINERS, AND AFFIXING THE PRESCRIPTION LABEL AND ALL APPROPRIATE AUXILIARY LABELS.

11. COUNSELS PATIENTS ON THE APPROPRIATE USE OF MEDICATION(S), UTILIZING THE PATIENT’S NATIVE LANGUAGE IF POSSIBLE, OR MEDICATION INFORMATION HANDOUTS IN THE PATIENT’S NATIVE LANGUAGE IF

AVAILABLE.

12. BASED ON THE SUBSTANTIVE KNOWLEDGE AND FAMILIARITY WITH A WIDE RANGE OF ARTICLES STOCKED IN THE PHARMACY, SCREENS ALL PRESCRIPTIONS UPON RECEIPT CONCERNING AVAILABILITY OF DRUG & DOSAGE PRESCRIBED.

13. IF DRUG REQUESTED IS NOT ON FORMULARY, DISCUSSES THERAPEUTIC OPTIONS WITH THE PROVIDER SUGGESTING DRUGS LISTED IN THE PROGRAM FORMULARY WHERE POSSIBLE.

14. IF A NON-FORMULARY DRUG IS DEEMED NECESSARY, ASSISTS THE PROVIDER IN FILLING OUT A NON-FORMULARY REQUEST FORM AND OBTAINING APPROVAL WHERE NECESSARY.

15. ANSWERS ROUTINE INQUIRIES FROM DOCTORS, NURSES, & OTHER STAFF ON THE AVAILABILITY OF SPECIFIC ITEMS, E.G., DRUGS IN STOCK, NEW DRUGS ON ORDER, & DOSAGE FORMS AVAILABLE IN THE PHARMACY.

16. ANSWERS QUESTIONS CONCERNING DRUG REACTIONS, DRUG INTERACTIONS, NEW DRUGS, ETC.

17. PACKAGES BULK DRUGS (LIQUIDS, TABLETS, CAPSULES, OINTMENTS & CREAMS, ETC.) INTO SPECIFIC

QUANTITIES AND VARIOUS SIZED CONTAINERS.

18. OPERATES TABLET AND CAPSULE COUNTING MACHINES AND LABELING MACHINES FOR THE PURPOSE OF REPACKAGING DRUGS.

19. RECORDS ALL PREPACKING INFORMATION INCLUDING LOT NUMBER, EXPIRATION DATE, MANUFACTURER, CURRENT DATE, AND INITIALS.

20. FILLS ALL REQUISITIONED ITEMS FROM OTHER AREAS OF THE CLINIC. IF THE MEDICATION IS NOT AVAILABLE IN THE REQUESTED QUANTITY, MAKES NECESSARY COMPUTATIONS TO PROVIDE THE ORDER IN A DIFFERENT UNIT OF MEASURE.

21. PREPARES BULK COMPOUNDS AND PACKAGES A VARIETY OF SIMPLE SOLUTIONS & PRODUCTS, MOST OF

WHICH ARE FOR EXTERNAL APPLICATION, SUCH AS MOUTHWASHES & DISINFECTING AGENTS, ETC.

22. PLACES ORDERS FOR SUPPLIES FROM APPROPRIATE SOURCES AND TRACKS SUPPLY USAGE TO MINIMIZE OUT OF STOCK ITEMS OR EXCESS INVENTORIES.

23. ASSISTS NURSING DEPARTMENT IN LOCATING SOURCES FOR HARD-TO-FIND ITEMS AND PLACES ORDERS FOR NURSING SUPPLIES BASED ON LEVELS ESTABLISHED BY THAT DEPARTMENT. RESEARCHES SUPPLY VENDORS TO FIND MOST ECONOMICAL SOURCES FOR EACH ITEM (WITHIN PROCUREMENT GUIDELINES).

24. RECEIVES PHARMACEUTICAL SUPPLIES & CHECKS RECEIPTS AGAINST REQUISITIONS. CHECKS FOR

SHORTAGE, BREAKAGE, DETERIORATION & EXPIRATION DATES. DISCREPANCIES FOUND ARE REPORTED TO THE SUPPLIER.

25. INSPECTS STOCK TO DETERMINE FREQUENCY OF RE-ORDERING DRUG ITEMS, MAINTENANCE OF CURRENT PRICING & PROPER STOCK ROTATION. WITHDRAWS OUTDATED DRUGS, DETERMINES PROPER DISPOSITION (DESTRUCTION OR CREDIT RETURNS) & PREPARES NECESSARY PAPERWORK TO INITIATE PROPER ACTION.

26. IS RESPONSIBLE FOR GENERAL ORDERLINESS, CLEANLINESS & MAINTENANCE OF PHARMACY EQUIPMENT.

27. PARTICIPATES IN MONTHLY & ANNUAL INVENTORY OF PHARMACY SERVICE AS REQUIRED.

28. ON A DAILY BASIS CHECKS THE MEDICINE CABINET & ALL AREAS OF THE CLINIC WHERE NIGHT PHARMACY

SERVICE IS AVAILABLE.

29. RESPONSIBLE FOR REFILLING ANY MISSING PHARMACY DRUG OR SUPPLY ITEM USED DURING THE NIGHT.

30. INSPECTS & LOGS THE TEMPERATURE OF ALL CLINIC AREAS WHERE ANY TYPES OF PHARMACEUTICALS ARE STORED.

31. ON A MONTHLY BASIS GATHERS ALL PHARMACY STATISTICAL INFORMATION REQUIRED TO COLLABORATE A COMPLETE, MONTHLY REPORT AND ROUTES THAT REPORT THROUGH THE HSA AND PHARMACY LEADERSHIP.

32. ALSO, ON A MONTHLY BASIS, INVENTORIES ALL CONTROLLED SUBSTANCES AND INSPECTS ALL CLINIC AREAS WHERE PHARMACEUTICALS ARE STORED.

33. RESPONSIBLE FOR SUPERVISING WORK PERFORMED BY PHARMACY TECHNICIAN(S).

34. PERFORMS RECORD KEEPING FUNCTIONS IN ACCORDANCE WITH PROGRAM POLICIES AND POSITION

35. MAINTAINS FUNCTIONAL PROFICIENCY AND EASE USE UTILIZING ELECTRONIC HEALTH RECORDS AS

REQUIRED BY, AND APPROPRIATE TO, POSITION.

36. COMPLETES AND PASSES ALL DISCIPLINE SPECIFIC COMPETENCIES TESTING, INITIALLY AND ANNUALLY.

37. COMPLETES ALL INITIAL, ANNUAL AND AD HOC TRAINING AS REQUIRED/ASSIGNED.

38. MAINTAINS PATIENT CONFIDENTIALITY, AND CONFIDENTIALITY OF MEDICAL RECORDS, IN COMPLIANCE WITH THE PRIVACY ACT AND HIPAA REGULATIONS IN ALL WORK ACTIVITIES.

39. ADHERES TO, AND MAINTAINS AWARENESS OF, IHSC POLICIES, PROCEDURES, DIRECTIVES, OPERATIONAL

MEMORANDA AND ACCREDITATION STANDARDS AS PRESCRIBED BY ICE/IHSC.

40. ADHERES TO, AND PARTICIPATES IN, IHSC’S SAFETY, PREVENTION, INFECTION AND CONTROL, QUALITY

IMPROVEMENT, PATIENT EDUCATION AND OTHER PROGRAMS AND COLLATERAL DUTIES AS APPROPRIATE TO POSITION.

41. ATTENDS AND PARTICIPATES IN GENERAL/MEDICAL STAFF MEETINGS.

STAFF PHARMACIST • WALMART

FEBRUARY 2020 – MARCH 2020

FULL TIME (40 HOURS PER WEEK)

JOB DUTIES:

1.YOU WILL BE EMPOWERED TO SHARE YOUR CLINICAL KNOWLEDGE AND WORK TO THE TOP OF YOUR LICENSE

2.YOU’RE ACCURATE AND CONSISTENT IN ALL AREAS OF PATIENT CARE, FROM COUNSELING PATIENTS TO PROCESSING PRESCRIPTIONS TO ADMINISTERING IMMUNIZATIONS

3.YOU’RE PASSIONATE ABOUT COMMUNITY INVOLVEMENT AND ENJOY DOING OUTREACH AND EVENTS, INCLUDING REGULAR WELLNESS DAYS

4.TRULY UNDERSTANDING THE BUSINESS, FROM INVENTORY CONTROL TO COST SAVINGS FOR PATIENTS TO COMPLIANCE

5.MODELING AND PROVIDING GUIDANCE TO THE PHARMACY STAFF ON PROPER CUSTOMER SERVICE APPROACHES, INCLUDING TECHNIQUES TO MAKE SURE CONCERNS ARE SUCCESSFULLY RESOLVED

6.USING TOOLS, DATA AND PERSONAL CONVERSATIONS TO UNDERSTAND YOUR COMMUNITY AND COMMON CONCERNS AND STAY UP TO DATE ON EMERGENT AND URGENT HEALTH ISSUES THEREIN

7.THAT MEANS UNDERSTANDING, RESPECTING AND VALUING DIVERSITY- UNIQUE STYLES, EXPERIENCES, IDENTITIES, IDEAS, AND OPINIONS – WHILE BEING INCLUSIVE OF ALL PEOPLE

8.PROVIDES PHARMACEUTICAL CARE TO CUSTOMERS, INCLUDING PROCESSING AND ACCURATELY DISPENSING PRESCRIPTION ORDERS, COUNSELING CUSTOMERS REGARDING HEALTH CARE AND PRESCRIPTION MEDICATION NEEDS, MAINTAINING CONFIDENTIAL INFORMATION, MAINTAINING CONTROLLED MEDICATION AND REQUIRED DOCUMENTATION

9.DEMONSTRATES UP-TO-DATE EXPERTISE AND APPLIES THIS TO THE DEVELOPMENT, EXECUTION, AND IMPROVEMENT OF ACTION PLANS BY PROVIDING EXPERT ADVICE AND GUIDANCE TO OTHERS IN THE APPLICATION OF INFORMATION AND BEST PRACTICES; SUPPORTING AND ALIGNING EFFORTS TO MEET CUSTOMER AND BUSINESS NEEDS; AND BUILDING COMMITMENT FOR PERSPECTIVES AND RATIONALES

10.PROVIDES AND SUPPORTS THE IMPLEMENTATION OF BUSINESS SOLUTIONS BY BUILDING RELATIONSHIPS AND PARTNERSHIPS WITH KEY STAKEHOLDERS; IDENTIFYING BUSINESS NEEDS; DETERMINING AND CARRYING OUT NECESSARY PROCESSES AND PRACTICES; MONITORING PROGRESS AND RESULTS; RECOGNIZING AND CAPITALIZING ON IMPROVEMENT OPPORTUNITIES; AND ADAPTING TO COMPETING DEMANDS, ORGANIZATIONAL CHANGES, AND NEW RESPONSIBILITIES

11.MODELS, ENFORCES, AND PROVIDES DIRECTION AND GUIDANCE TO ASSOCIATES ON PROPER CUSTOMER SERVICE APPROACHES AND TECHNIQUES TO ENSURE CUSTOMER NEEDS, COMPLAINTS, AND ISSUES ARE SUCCESSFULLY RESOLVED WITHIN COMPANY GUIDELINES AND STANDARDS

12.MODELS COMPLIANCE WITH COMPANY POLICIES AND PROCEDURES AND SUPPORTS COMPANY STANDARDS OF ETHICS AND INTEGRITY BY INCORPORATING THESE INTO THE DEVELOPMENT AND IMPLEMENTATION OF BUSINESS PLANS; USING THE OPEN DOOR POLICY; AND DEMONSTRATING AND ASSISTING OTHERS WITH HOW TO APPLY THESE IN EXECUTING BUSINESS PROCESSES AND PRACTICES

13.ENSURES COMPLIANCE WITH COMPANY AND LEGAL POLICIES, PROCEDURES, AND REGULATIONS FOR ASSIGNED AREAS BY ANALYZING AND INTERPRETING REPORTS, IMPLEMENTING AND MONITORING LOSS PREVENTION AND SAFETY CONTROLS, OVERSEEING SAFETY, OPERATIONAL, AND QUALITY ASSURANCE REVIEWS, DEVELOPING AND IMPLEMENTING ACTION PLANS, AND PROVIDING DIRECTION AND GUIDANCE ON EXECUTING COMPANY PROGRAMS AND STRATEGIC INITIATIVES

14.MAINTAINS CONFIDENTIAL INFORMATION, DOCUMENTATION, AND ASSIGNED RECORDS AS REQUIRED BY COMPANY POLICIES, AND LOCAL, STATE, AND FEDERAL GUIDELINES

15.PROVIDES COMPREHENSIVE PATIENT CARE TO CUSTOMERS BY PROCESSING AND ACCURATELY DISPENSING PRESCRIPTION ORDERS; ADMINISTERING IMMUNIZATIONS; AND ADMINISTERING OTHER PROGRAMS DEVELOPED BY WALMART, IN COMPLIANCE WITH BOARD OF PHARMACY STATUTES/REGULATIONS

16.CUSTOMER/MEMBER CENTERED: MEET INTERNAL AND EXTERNAL CUSTOMER/MEMBER NEEDS: IDENTIFIES THE REQUIREMENTS, EXPECTATIONS, AND NEEDS OF CUSTOMERS/MEMBERS

17.SUPPORTS AND ALIGNS WITH INITIATIVES, GOALS, AND ACTIONS FOCUSED ON IMPROVING CUSTOMER/MEMBER SERVICE

18.ADDRESSES THE CONCERNS AND ISSUES OF INTERNAL AND EXTERNAL CUSTOMERS/MEMBERS

19.USES CUSTOMER/MEMBER DATA, ANALYSES, AND INSIGHTS TO IMPROVE CUSTOMER/MEMBER-RELATED DECISIONS

20.JUDGMENT: DEMONSTRATE PROFESSIONAL JUDGMENT: RESEARCHES AND INTEGRATES RELEVANT INFORMATION AND DATA, AND USES EXPERTISE TO MAKE RECOMMENDATIONS OR DECISIONS

21.IDENTIFIES AND APPLIES SOUND, FACT-BASED CRITERIA IN SETTING PRIORITIES AND MAKING DECISIONS

22.USES BUSINESS MEASURES AND ANALYSES TO IDENTIFY IMPROVEMENT OPPORTUNITIES

23.PROBES AND LOOKS BEYOND SYMPTOMS TO DETERMINE THE ROOT CAUSES OF PROBLEMS AND IDENTIFY POSSIBLE SOLUTIONS

24.EXECUTION AND RESULTS: FOCUS ON EXECUTION AND RESULTS: ALIGNS AND PURSUES WORK ACTIVITIES TO ACHIEVE THE MISSION AND BUSINESS PRIORITIES OF THE ORGANIZATION

25.SHARES INFORMATION, PRACTICES, AND RESOURCES ACROSS FUNCTIONS, ORGANIZATIONS, AND LOCATIONS TO IMPROVE PERFORMANCE

26.EFFECTIVELY USES EXISTING PROCESSES AND TOOLS TO ACHIEVE PERFORMANCE OBJECTIVES

27.USES AND EXPLAINS MAJOR PROCESS STEPS TO MANAGE TIME, RESOURCES, AND CHALLENGES TO MEET GOALSPLANNING AND IMPROVEMENT: PLAN FOR AND IMPROVE PERFORMANCE: DEVELOPS AND IMPLEMENTS PLANS, PRACTICES, AND PROCESSES TO BETTER ACHIEVE ORGANIZATIONAL GOALS

28.DEVELOPS CONTINGENCY PLANS TO MANAGE OR ELIMINATE POTENTIAL PROBLEMS

29.IDENTIFIES AND RECOMMENDS WAYS TO CONTINUALLY IMPROVE AND STREAMLINE PROCESSES AND PRACTICES

30.INFLUENCE AND COMMUNICATE: BUILD INFLUENCE: DEVELOPS AND PRESENTS LOGICAL, CONVINCING REASONS IN SUPPORT OF ONE'S PERSPECTIVES AND INITIATIVES

31.PROACTIVELY SHARES RELEVANT INFORMATION AND TIMELY UPDATES WITH APPROPRIATE PEOPLE

32.LISTENS ATTENTIVELY AND ASKS QUESTIONS TO ENSURE UNDERSTANDING

33.RESEARCHES INFORMATION FOR AND PREPARES DOCUMENTS AND PRESENTATIONS THAT EFFECTIVELY CONVEY RELEVANT INFORMATION IN A TIMELY MANNER

34.ETHICS AND COMPLIANCE: MODEL ETHICS AND COMPLIANCE: COMPLIES WITH POLICIES AND PROCEDURES

35.DEMONSTRATES ETHICAL PERFORMANCE

36.SUPPORTS EFFORTS TO ENFORCE COMPLIANCE WITH POLICIES AND PROCEDURES

37.UPDATES AND SHARES KNOWLEDGE AND SKILLS TO KEEP CURRENT IN ONE'S AREA OF EXPERTISE

38.EMBRACES CHANGE AND SUPPORTS ITS IMPLEMENTATION

39.BUILD RELATIONSHIPS: FORM RELATIONSHIPS: BUILDS TRUSTING, COLLABORATIVE RELATIONSHIPS AND ALLIANCES ACROSS FUNCTIONAL AND ORGANIZATIONAL BOUNDARIES

40.QUALITY PATIENT CARE-FACILITY: CREATES A CULTURE OF PATIENT CARE, SAFETY, AND ACCURACY

41.COMMUNICATES CLEAR EXPECTATIONS REGARDING QUALITY OF CARE AND PATIENT SAFETY

42.ENSURES OTHERS ARE HELD ACCOUNTABLE FOR FOLLOWING STANDARD OPERATING PROCEDURES (SOP) AND ACHIEVING EXPECTED QUALITY AND PATIENT SAFETY GOALS

43.ENSURES COUNSELING (PROVIDING INFORMATION RELATED TO THE HEALTH SERVICE PROVIDED) OCCURS ON NEW THERAPY (NEW ITEMS) AND AS REQUESTED BY PATIENTS OR REQUIRED BY PRACTICE OR STATE REGULATIONS, INCLUDING APPROPRIATE DOCUMENTATION

44.ANALYZES AND IDENTIFIES AREAS OF IMPROVEMENT NEEDED AND IMPLEMENTS INTERVENTION STEPS TO IMPROVE TEAM KNOWLEDGE AND FOCUS ON PATIENT SAFETY AND RISK REDUCTION

45.PROMOTES REPORTING AND TRANSPARENCY OF ERRORS WHETHER ACTUAL OR PATIENT PERCEIVEDWRITES TIMELY AND EFFECTIVE PLANS OF ACTION FOCUSED ON IDENTIFICATION AND CORRECTION OF ROOT CAUSE

46.COMPLIANCE FOCUSED EXECUTION-FACILITY: CREATES AND FOSTERS AN ENVIRONMENT CENTERED ON HEALTH CARE COMPLIANCE EXECUTION

47.ACTIVELY COMMUNICATES, TRAINS, AND GUIDES THE PROCESSES FOR COMPLETION AND FOLLOW-UP ON COMPLIANCE INITIATIVES TO ASSOCIATES WITHIN HEALTH & WELLNESS AND OTHER ASSOCIATES AS APPLICABLE TO THE RESPECTIVE HEALTH CARE BUSINESS

48.IMPLEMENTS COMPLIANCE INITIATIVES AND PRIORITIES AND MONITORS COMPLIANCE EXECUTION BY OTHERS

49.ENSURES APPROPRIATE OPERATIONAL EXECUTION OF BILLING PROCEDURES, HIPAA COMPLIANCE ADHERENCE, AND STANDARD OPERATING PROCEDURES (SOP)

50.UTILIZES AUDITING PROCESSES TO IDENTIFY COMPLIANCE ISSUES AND IMPLEMENT PROCESSES FOR IMPROVEMENT.

STAFF PHARMACIST • WALGREENS

DECEMBER 2018 – FEBRUARY 2020

FULL TIME (40 HOURS PER WEEK)

JOB DUTIES:

Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

Models and shares customer service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

Connects with patients by anticipating needs and proactively offering services. Supports efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.

Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.

Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.

Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

Reviews, interprets, and accurately dispenses prescribed medications when

necessitated by workload.

Ensures the pharmacy operates in accordance with regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.

Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.

Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff. Seeks new and better ways to further promote productivity.

Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and participates in 3rd-party audit.

Follow-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions.

Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.

Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.

Develops and maintains good connections with local medical community including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.

Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines.

Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering team member development.

Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.

Maintains current knowledge and required licensing/credentialing/certification as

established by federal and state regulations to provide such clinical services.

Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.

Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.

Seeks professional development by monitoring one’s performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.

Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

PHARMACY INTERN • PEARSON SPECIALTY PHARMACY

MAY 2017 – JUNE 2017

Duties: Pre-packaging medications for psychotic patients in nursing home.

PHARMACY INTERN • WALGREENS

JULY 2017 – AUGUST 2017

Duties: Reviewing, filling, dispensing, and transferring prescriptions. Administering vaccines

PHARMACY INTERN • RAPIDES REGIONAL MEDICAL CENTER

AUGUST 2017 – SEPTEMBER 2017

Duties: Reviewing patient charts and medications. Rounding with LSU Med School Students and attending physician.

PHARMACY INTERN • VA MEDICAL CENTER ALEXANDRIA

SEPTEMBER 2017 – NOVEMBER 2017

Duties: Reviewing orders and compounding sterile IVs.

PHARMACY INTERN • VA MEDICAL CENTER ALEXANDRIA

JANUARY 2018 – FEBRUARY 2018

Duties: Counsel patients in the diabetes, anticoagulation, and hepatitis C clinics.

PHARMACY INTERN • UNIVERSITY HEALTH – SHREVEPORT

FEBRUARY 2018 – MARCH 2018

Duties: Review pediatric intensive care unit patient charts and medications. Rounding with PICU team.

PHARMACY INTERN • CHRISTUS ST. FRANCES CABRINI HOSPITAL

MARCH 2018 – APRIL 2018

Duties: Reviewing patient charts and medications. Rounding with team.

VOLUNTEER EXPERIENCE OR LEADERSHIP

Drug Take-Back Day

Taking patient’s old medications for proper disposal.

Browse on the Bayou

Event that gather students that are interested in pharmacy. They get a tour of the pharmacy school, play games, visit with faculty and current pharmacy students, and learn about academic degree programs.

ULM Nurse Fair

Informing current nursing students on the proper disposal of medications.

Cabrini Nurse Fair

Educating nurses on therapeutic duplications and proper disposal of certain medications in the hospital setting.

ULM School of Pharmacy Council

P3 Representative

CONTACT INFORMATION

Address: 920 Twin Bridges Rd Apt 125 Alexandria, LA 71303

Email: **********@*****.***

Phone: 318-***-****

Contact this candidate