Customer Service Sterile Processing
Resume:
Trina Allison
Tulsa, OK *****
ad7k04@r.postjobfree.com
Work Experience
Certified Sterile Processing Technician
Ascension St. John Health System - Tulsa, OK
June 2023 to Present
Decontamination, sterile processing, instruments, robotic and laps, case carts, consignment, wrapping, scopes and cameras.
Laundry Attendant
St. John Health System - Tulsa, OK
October 2018 to Present
Make daily linen carts for all floors and departments. Ship carts to each area. Load/unload linen truck. Remove trash and soiled linen from floors. Prepare and deliver scrub carts to designated locker rooms. Answer phone. Take linen orders.
Yearly inventory.
Inventory clerk
Ascension St. John Hospital & Medical Center - Tulsa, OK June 2022 to June 2023
Count inventory. Stock pars. Stock shelves. Pull inventory. Telecommunications Operator
St. John Health System - Tulsa, OK
March 2020 to January 2021
Answer phones, answering service, take detailed notes and faxes, page DRS and nurses when needed, update and review on call books and schedules, transfer calls, customer service, navigate computer programs
Customer Service Representative
Alorica - Tulsa, OK
August 2016 to October 2018
Received incoming calls, booked appointments with service providers, filed insurance claims, made outbound calls, customer service, cancellations.
Assistant Manager
Family Dollar - Tulsa, OK
March 2013 to October 2016
Open/closed, daily/nightly deposits, customer service, supervised workers, yearly inventory, answered phone, reorganized store, stocked, unloaded truck, markdowns, weekly orders. Education
High school diploma
Woodland High School - Fairfax, OK
Skills
• Computer Skills
• Customer Service (10+ years)
• Telecommunication
• Laundry (5 years)
• Assistant Manager Experience
• Computer Networking
• Load & Unload
• Troubleshooting
• Time Management
• Negotiation
• Phone Etiquette
• Technical Support
• Help Desk
• Account Management
• Microsoft Windows
• Active Directory
• Operating Systems
• Network Support
• Cashiering
• Cash handling
• Aseptic technique
• Sterile processing (1 year)
• Patient care
• Load & unload
• Hospital experience (5 years)
• Customer service
Certifications and Licenses
CRCST
August 2023 to August 2024
Assessments
Learning agility — Proficient
March 2022
Learning and applying new information
Full results: Proficient
Warehouse safety — Proficient
March 2022
Using safe practices in a warehouse setting
Full results: Proficient
Basic computer skills — Proficient
September 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer service — Proficient
February 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
March 2022
Level of motivation and discipline applied toward work Full results: Proficient
Retail customer service — Proficient
March 2022
Responding to customer situations in a retail setting Full results: Proficient
Food safety — Proficient
September 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Delivery driver — Proficient
December 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative support professional fit — Proficient January 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Filing & organization — Proficient
September 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
February 2021
Influencing and negotiating with customers
Full results: Proficient
Data entry: Attention to detail — Proficient
October 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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