Property Manager General
Resume:
EXPERIENCE
OFFICE MANAGER/PROPERTY MANAGER
PENNSBURY VILLAGE CONDOMINIUM ASSOCIATION 3/2023-PRESENT
-As the office/property manager, I am responsible for conducting daily duties in the 500-unit condominium association. Duties include, but are not limited to: Daily scheduling and coordination of our 14-person maintenance staff, calling vendors for repairs and maintaining equipment, yielding high volume calls/emails with prompt response time, general property management financial responsibilities such as payroll, accounts payable and receivable, financial advising, P&L, yearly/monthly budget planning and review, assist the Board with financial and staffing decisions
GENERAL MANAGER/TRAINER/SUPERVISOR
MCDONALD’S- TRI COUNTY MANAGEMENT 3/2018-2-2023
MONACA PA LOCATION
-As the General Manager of McDonald’s, I was accountable for all functions of the 24-hour facility. Duties included, but are not limited to: Scheduling of 25 members of management to cover all shifts, scheduling of 85 + crew to cover all shifts, facilitated daily/weekly/monthly maintenance between our two maintenance team members, coordinated monthly manager and quarterly crew member meetings, budget/sales projections, monthly P&L reviews, perpetual inventory and ordering, monthly PAC projections and review, enforcing labor laws, daily cash handling/bank deposits, reconciling weekly/monthly ledgers, developed and promoted 15 lower level mangers to shift leads/assistant managers, monthly progress reports for each manager, personal development, implemented and exceeded regional and national McDonald’s service and cleanliness standards.
UNDER THIS ROLE, sales for our location went from $3.5 million to $4.97 million in less than 18 months. We excelled as the top store in our area in net sales, PAC and service time standards, which won me the prestigious Ray Kroc award in 2021. My store also had the highest percentage of employee retention during the Covid 19 pandemic. I stepped into the district supervisor’s position when he was unavailable. This included supervision/support of his three other McDonald’s locations in his absence. I was also involved in hiring and training the General Manager for a sister store in St Mary’s PA. I help facilitate and implement the company rules and policies with the store managers and helped them build a successful team through various in person and virtual trainings. I was the Training Lead for newly promoted managers at our home office for 22 McDonald’s locations. I was responsible for teaching these team members in a group setting, and in store locations, the standards for shift management for McDonald’s.
ASSISTANT MANAGER
MCDONALD’S-TRI-COUNTY MANAGEMENT 2014-2018
CHIPPEWA/MONACA PA LOCATIONS
-As the assistant manager, I was responsible for learning all functions of the store’s daily functions, while running great shifts. Self-development along with crew and lower management were a big priority on each shift. I was the lead of each department at one time or another. The four departments were production, people, guest services and IT. Once all four department learnings were completed, I was promoted to General Manager at the Monaca location.
EDUCATION
BACHELOR’S DEGREE BUSINESS MANAGEMENT
HU-MCDONALD’S CORPORATE UNIVERSITY
KEY SKILLS
-Strong communication skills
-Excellent customer service skills
-Ability to make corporate connections
-Adaptable
-Ability to think quickly and make fast decisions
-Multitasking
-Problem solver
-Quick learner
-Proficiency in Microsoft office (Publisher, Excel, Word, PowerPoint)
-POS and Bistro Hub
-Serve Safe certification
SPECIAL ACCOLADES
-Ray Kroc award winner 2021: recognized at the national awards ceremony in Orlando Florida
-Acknowledged as the top GM with highest PAC, highest grossing, and most efficiently run store in Tri-County Management in 2021-2022
-Graduated in the top 5 % of my class in HU
-Awarded Outstanding GM 2020-2022
-Awarded the Owner’s Choice Award in 2020
-Multiple awards within our region for service times while GM at McDonald’s
REFERENCES
Aggie Haggerty, personal 724-***-****
Cindy Brown, professional 724-***-****
JOSEPHINE
GALVAN
5136 MCINTOSH DRIVE
ALIQUIPPA PA 15001
*********@*****.***
PROFILE
I am currently employed as an office manager/property manager at a 500-unit condominium association. I have a strong background in business management and local/regional supervisor role with a prior national brand company. While I enjoy my current role, I am looking for a more fast-paced environment to grow and thrive in. I face challenges head on and am not afraid to roll up my sleeves and dig in to get desired results. I am open to discussion for the open position within your company.
HOBBIES AND INTERESTS
I enjoy a vast variety of things.
My favorite place on Earth is Tidioute PA in the Allegheny Forest. We own a camp there and we visit as often as we are able.
I also bartend two nights a week at our local VFW. It started off as just something to do for some extra cash but has turned into a very fulfilling part of my life. I ran for the President of the recreation committee there and was elected unanimously. I have a great time doing this and have made a lot of new friends for which I am forever grateful. The best thing about working there is the direct impact my presence has on the veterans that we serve and the reminder that I have every day of how lucky I am to have such brave and dedicated people in my life. I am indebted to their service, and I spread that message proudly. I am currently enrolled in the RAMP program.
I love to seek adventure. I like the outdoors. I like to travel and see new things and meet new people. We are going to Vegas in September and Gettysburg in October. I am sure we will plan a few more adventures by the end of the year. I have three children, two of which are adults, and one is 16. I encourage them to live life to the fullest and be aware of the impact they make when they speak.
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