Human Resources

WILL ERVIN JR., SHRM-CP

Human Resources Professional

281-***-**** ******.*****@*****.***

Professional Summary

Dynamic and results-driven Human Resources Professional with over 15 years of comprehensive experience in HR, Office Administration and Services. Proficient in a broad range of HR functions including policy implementation, recruitment, and employee relations complemented by skills in event planning, data analysis, and financial administration. Adept at handling sensitive employee relations matters, disseminating benefits information, and organizational efficiency and employee satisfaction through effective communication and fostering cross-functional collaboration.

Skills

uEmployee Relations

uHR Policy Implementation

uData Management & Reporting

uEmployment Law & Compliance

uOnboarding & Orientation

uBenefits Administration

uPerformance Management

uEngagement Innovation

uTraining & Event Planning

uVendor Management & Procurement

uConflict Resolution

uRecruitment Coordination

Experience

WEIL, GOTSHAL & MANGES LLP, Houston, TX

Senior Administrative Services Coordinator August 2008 – Present

Promoted internally in recognition of exemplary performance and increased responsibilities. Oversees various HR and office administration functions, ensuring smooth office operations and contributing to strategic decision-making.

uSpearhead the implementation of administrative policies and procedures, enhancing office efficiency and ensuring smooth daily operations.

uStreamline lateral and summer associate hiring processes, including scheduling interviews, maintaining candidate files, and collecting DEI information, resulting in reduced hiring time.

uGenerate innovative ideas for summer program events, enhancing candidate experience and firm reputation through creative initiatives.

uLead the onboarding and offboarding processes for employees, including preparing and distributing first-day information, leading to an improvement in new hire integration.

uAddress payroll and benefits-related questions, providing customer support to partners, associates, and employees, tracking open issues through to satisfactory resolution, and keeping HR leadership informed.

uCompile and analyze monthly attorney headcount and special project reports, aiding in strategic decision-making and improving data accuracy.

uOrchestrate firm regional events and special projects, boosting employee engagement and firm reputation through innovative initiatives, resulting in increased participation by 25%.

uFoster positive communication and maintain client service relationships with attorneys, staff, and clients, upholding confidentiality and achieving a 95% satisfaction rate in feedback surveys.

uSupervise inventory management for office and IT supplies, cutting supply costs by 10% and maintaining accurate stock levels.

uOptimize backup support for office technology infrastructure, reducing downtime by 30% and ensuring continuous operational functionality.

Professional Credentials & Affiliations

uSHRM-CP Society of Human Resources Management

uCAP Certified International Association of Administrative Professionals

uMember Society of Human Resources Management

uMember HR Houston

uMember Houston Association of Legal Recruiters

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