Administrative Assistant Office

Rikki Losey

** ******* ******, ***. *, Avon, NY *4414 · 585-***-****

**********@*****.***

SKILLS

●9 years of administrative experience

●Confidentiality/HIPPA

●Medical terminology

●Knowledge of ICD 9 and 10

●Proficient in Microsoft 365

●Proficient in office machinery

●Work well with a team as well as individually

●Quick learner

Desire to learn new things

EXPERIENCE

Senior Administrative Assistant, Maximus Federal Services

FEBRUARY 2014 – JANUARY 2024

●Team lead

●Managed workload for the team

●Work closely with team mates to meet deadlines

●Checked letters for quality (spelling, grammar, etc.)

●Worked closely with nurses, supervisors and other departments to ensure accuracy

●Created documents to fax to providers (to request medical records) and representatives (to request representation documentation)

●Maintained HIPAA

●Worked in other departments when they were backed logged

●Gathered client information and set up new accounts

●Maintained daily and accurate accounts of all provider interactions

EDUCATION

Medical Office Assistant, Boces 2

●ICD 9 and 10

Bachelor of Science, Early Childhood Education, Suny Fredonia

●Dean/President’s list every semester

●Magna Cum Laude

●Kappa Delta Pi honor society

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