Service Representative Customer
Resume:
NAELA SCOTT
**********@*****.***
OBJECTIVE
With my vast background of working with individuals of all ages, strong communication skills, customer-centric approach, and passion for assisting others, I am confident in my ability to be a great addition to your successful organization.
SKILLS & ABILITIES
I am an organized, meticulous, and hard-working individual that accepts new ideas/strategies to enhance myself in order to serve others. I am a good listener and learner, able to communicate well with a group and on an individual level. I possess strong written and verbal communication skills, including the ability to provide constructive feedback. Fluent in the English and Arabic languages and fair in the Greek and French languages. I am able to motivate and direct my talents and skills to meet given objectives.
EXPERIENCE
2021 – 2023 Call Center Representative and Administrator
Ronald Scott LLC
Handled all the finances, booking, inbound and outbound calls, and marketing.
2017 – 2022 Caregiver
Public Partnership/Tempus
Assisted individuals with activities of daily living according to the individual service plan. Accompanied individuals to doctors’ appointments and helped with administrating medication. Encouraged individuals to do as much of their own care as possible.
2012 – 2015 Teacher of English
Nazarene Evangelical School
Teacher of English for grades 1 through 5, as well as the 5th grade homeroom teacher
2002 – 2007 5 Index SB
Customer Service Representative and Chief Data Manager
EDUCATION
2010 Childhood Education Middle East University
Childhood Education with a focus on English and Sciences
2007 Business Middle East University
Business Administration
2003 CELTA Carnegie
Certificate of teaching English to Adults
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