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Service Representative Customer

Location:
Punxsutawney, PA
Posted:
July 26, 2024

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Resume:

NAELA SCOTT

814-***-****

**********@*****.***

OBJECTIVE

With my vast background of working with individuals of all ages, strong communication skills, customer-centric approach, and passion for assisting others, I am confident in my ability to be a great addition to your successful organization.

SKILLS & ABILITIES

I am an organized, meticulous, and hard-working individual that accepts new ideas/strategies to enhance myself in order to serve others. I am a good listener and learner, able to communicate well with a group and on an individual level. I possess strong written and verbal communication skills, including the ability to provide constructive feedback. Fluent in the English and Arabic languages and fair in the Greek and French languages. I am able to motivate and direct my talents and skills to meet given objectives.

EXPERIENCE

2021 – 2023 Call Center Representative and Administrator

Ronald Scott LLC

Handled all the finances, booking, inbound and outbound calls, and marketing.

2017 – 2022 Caregiver

Public Partnership/Tempus

Assisted individuals with activities of daily living according to the individual service plan. Accompanied individuals to doctors’ appointments and helped with administrating medication. Encouraged individuals to do as much of their own care as possible.

2012 – 2015 Teacher of English

Nazarene Evangelical School

Teacher of English for grades 1 through 5, as well as the 5th grade homeroom teacher

2002 – 2007 5 Index SB

Customer Service Representative and Chief Data Manager

EDUCATION

2010 Childhood Education Middle East University

Childhood Education with a focus on English and Sciences

2007 Business Middle East University

Business Administration

2003 CELTA Carnegie

Certificate of teaching English to Adults



Contact this candidate