Business Development Customer Service
Resume:
Lisa A. Kelley
****.*.******@*******.***
SUMMARY
Loan Processing
Business Development
Bookkeeping
Auditing
Credit Analysis
Account Management
OBJECTIVE
Motivated professional committed to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and efficiently processing transactions.
Authorized to work in the US for any employer.
WORK EXPERIENCE
Business Development Associate 12/2020 to 11/2022
Embrace Home Loans, Portland, ME
• Coordinated & developed marketing objectives and plans
• Supported marketing campaigns
• Initiated outbound requests to coordinate processing and closing of mortgage loans
Licensed Massage & Polarity 6/2017 to 11/2020
•Provided therapeutic massage and Polarity to clients seeking relief from pain and discomfort.
Loan Auditor 3/2015 to 6/2017
Mortgage Network,Inc., South Portland, ME
•Mortgage loan auditing of post-closed loans prior to submission to Marketplace
Business Development/Bookkeeper 1/1999 to 4/2007
Center for Environmental Enterprise, South Portland, ME
• Assisted with commercial tenant needs and their fulfillments of their contract terms
• Provided bookkeeping for the Incubator
• Supervised SMCC interns in web page design interface
• Web and print marketing, content writing, website maintenance
Education
Business Coursework
University of Southern Maine, Portland 1998-2002
Certifications and Licenses
NMLS (#1648155) 2017 through 2022
References Available
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