Customer Service
Resume:
MARGARET WILLIAMS
*******************@*****.***
EUCLID, OHIO 44123
PROFESSIONAL SUMMARY
I am a loyal and trustworthy person who can work alone or with team members. I am a leader and I am a hard worker that focus on completing work quickly to exceed targets.
EXPERIENCE
OCTOBER 2020 – PRESENT
AMAZON FULFILLMENT
PROCESS GUIDE AND PROBLEM- SOLVER
I Help the Process Assistant in a fast pace environment with stand-up excessing and announcements, trained and cross train over 100 new hirers on how to count and how to become problem solvers. Also, I am on the loss prevention and safety committee.
FEBRUARY 2016 – OCTOBER 2020
SAFEGUARD PROPERTIES
UPLOADER ASSOCIATE
Conducted follow-ups on over 1,000 Hud properties after tenant evictions or left properties, then recorded and reported to all financial institutions relating the damages and other needs to be done on properties inside and out. Also make up to 200 calls a day to remind tenants of eviction dates.
SEPTEMBER 2015 – NOVEMBER 2016
RMI LLC
CUSTOMER SERVICE
Responsible for finding over 200 stores electrician to fix inside and outside lighting, stock and shipped all lights to customers. Also head of purchasing department to order all shipping supplies and made sure all electricians were paid.
EDUCATION
MAY 1984 BACHELOR OF SCIENCE, WILBERFORCE UNIVERSITY
SKILLS
Leadership Teamwork
Multitasking Customer Service
Training Purchasing
REFERENCES AVAILABLE UPON REQUEST
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