KIMBERLY HALL
Richmond, TX ***** 281-***-**** *****************@*****.***
Professional Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Skills
Order / Data Entry Logistics Coordination
Quickbooks Warehousing functions
Work History
Various Positions 01/2018 - 03/2024
MKN Manufacturing, LLC – Richmond, TX
Accounting Clerk:
Recorded deposits, reconciled monthly bank accounts and tracked expenses. Shipping/Receiving Clerk:
Inspected incoming and outgoing shipments to identify discrepancies with records. Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Warehouse Clerk:
Utilized forklift or pallet truck to load, unload, transport and store goods. Purchasing Agent 02/2000 - 03/2001
Dresser Industries, Blower Division – Houston, TX
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
Customer Service Representative / Order/Data Entry Clerk 02/1989 - 01/2000 Dresser Industries, Measurement Division – Houston, TX Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives. Processed customer orders in line with established policies and procedures. Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Expedited shipment tracking to provide timely updates to customers, ensuring their satisfaction. Education
Associate of Applied Science: Business Management 12/1995 Houston Community College - Houston, TX