Social Services Retail Cashier
Resume:
Kylene Adkins
*******@*****.***
Elkview, WV 25071
Objective
Recent graduate in human and social services eager to apply learnings in a real-world setting. Specialized in assisting families in crisis during academic tenure, with an emphasis on evidence-based interventions. Seeking a role that allows for the application of these skills in a supportive and impactful environment.
Experience
Self-employed/Freelancer, 2019-present
Kylene Adkins, Elkview, WV
Responsibilities:
Computer/Microsoft programs. Kept multiple jobs organized. Completed a variety of jobs on time and to customer’s satisfaction concurrently. Generated business to keep an incoming profit.
Cook/cashier/Evening Manager 2017-2017
Rollin' Smoke BBQ, Sissonville, WV
Dennie Kelley - Manager
Reason for leaving: School
Responsibilities:
Answered customer questions and requests with up to date and accurate answers. Excellent cash handling, register use, closing cash duties and reading and adjusting credit card reports. Order and inventory duties, which include writing vendor orders, receiving new and existing orders, inventory checks and upkeep to maintain consistent customer availability. Clerical duties, answering phones, taking messages.
Housecleaner 2016-2017
Bernard Lowther
Personal Nurse, 2016 – 2016
Sue Lowther, Sissonville, WV
Reason for leaving: Mrs. Lowther passed away.
Responsibilities:
Helping patient to bathe and dress. Monitored health condition, and administering the appropriate medication based upon these conditions. Provided companionship during more than just clocked hours. Made sure that all errands, doctor's appointments, and personal needs were maintained.
Gas Station Retail Cashier, 2010-2010
Darrell Phillips/Little General Sissonville, WV
Reason for leaving: Scheduling conflict and childcare
Responsibilities:
Rendered services to customers by informing and giving directions to travelers. Processed all payments on purchases, gas and other products, whether cash or credit. Executed inventory and stocking of goods and merchandise inside the store. Verify age of customer if they are purchasing alcohol or cigarettes. Performed record and bookkeeping at the end of the shift.
Deli Worker, 2004-2004
Fas-Chek - Carlos Boggess, Sissonville, WV
Reason for leaving: School
Responsibilities:
Provided outstanding guest service by greeting customers, suggesting menu items, efficiently making sandwiches, slicing meats and cheeses, and completing sales. Filled and maintained store displays and cases to ensure prompt service for customers. Maintained cleanliness and organization of deli counter in accordance with food handling standards and store requirements.
Layaway Manager, 2000-2001
Ames - Store is closed Barboursville, WV
Reason for leaving: Got married and store closed
Responsibilities:
Operated a cash register for cash, check, and credit card transactions. Welcomed customers into the store and helped them locate items. Completed all point of sale opening and closing procedures. Trained new associates for Layaway. Boxing, labeling, and assigning bin location and bin audit. Answered customer telephone calls promptly and in an appropriate manner.
Outbound Sales Representative, 2000-2000
Telespectrum - Office is closed Huntington, WV
Reason for leaving: Moved
Responsibilities:
Effectively exceeded sales foals by presenting company products and services to current and potential clients. Developed and maintained sales material and current product knowledge. Up selling to customers and increasing margins and brand loyalty. Prepared a variety of status reports, including activity closings, follow-ups, and adherence to goals. Demonstrated ability to interact and maintain effective working team relationships with company employees, and supportive departments.
Cashier - Retail, 2000-2000
Kmart, Barboursville, WV
Reason for leaving: Medical Issues
Responsibilities:
Greeting customers. Collecting payments using POS hardware. Knowledgeable enough about the company and products to answer customer's inquiries. Familiarize the return policy to ensure the customer's experience is as smooth as possible. Breaking down the cash drawer at the end of the shift. Counting and leaving enough for start of next shift.
Seasonal Associate, 1999-2000
Elder-Beerman Huntington Mall
Reason for leaving: Hired as seasonal
Responsibilities:
Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service. Assisting customers with questions, needs, and purchases. Attending weekly sales meetings. Completing each transaction in a quick and efficient manner. Cleaning shelves, counters, and tables. Preparing merchandise for display. Assisting customers with purchase decisions. Making sure that customers receive receipts on all purchases. Watching out for loss prevention through leakage and theft.
Inbound/Outbound Customer Service Representative, 1999-1999
GC Services Altizer, WV
Reason for leaving: Schedule conflict
Responsibilities:
Payment arrangements were made available to assist the client catch up to their car payments. Notified clients of delinquent payments. Took payments over the phone to help the client pay their past due balance.
Pizza Cook/Cashier, 1999-1999
Fox's Pizza Den Whitesville, WV
Reason for leaving: College
Responsibilities:
Assist customers with their orders over the phone or in person in store. Assist delivery drivers with their orders and account for any mistakes before order has left the store. Having a clean and prepared dining room area, this includes vacuuming the rugs, clean windows, clean tables, and making sure each table is properly stocked with condiments. Have accurate and up to standards food preparation per customer request. Responsible for inventory status and proper inspection of merchandise.
Education
Sherman High School 1995-1999
Seth, WV
College Prep, Honors
Graduated fourth in my class, .3 off from top.
Bryant & Stratton College 2023-present
Major: Health and Human Services, Bachelor’s
Expected graduation August 2026
3.7 GPA
Dean’s List 3 out of 4 semesters
Skills
Cultivating healthy relationships
Compassion
Solid interpersonal and management skills
Understanding of local, state, and federal guidelines
Familiarity with insurance and medical industries
Knowledge of economic, social, health, and cultural influences
Crisis Intervention
Cultural Sensitivity
Active Listening
Problem-solving
Extras
Knowledge of Medical and Psychiatric Terminology
Notary Public
Licenses Social Worker
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