Customer Service Representative

TERESA Hill

*** ****** **., **********, **. *****/hillteresa833 @gmail.com/770-882-552

OBJECTIVE: Administrative professional with technical and practical experience.

Dedicated and focused employee who prioritizes, multi-tasks and follows through

to achieve project goals. Provides informative support services for the

administrative department and answer telephone calls while handling in-person

inquiries and colleagues. A hard-working individual who has a strong drive to be

successful.

SKILLS & ABILITIES: 15 years of customer service experience

Organization skills

Data entry

Detailed-oriented

Interpersonal skills

2

EXPERIENCE: Dispatcher

RH & Sons Transportation Services LLC/ Carrollton, Ga

07/2015-Current

The responsibility of the dispatcher is to book loads and act as a

liaison between the driver and the broker. As a dispatcher I’m also

responsible for submitting loads to our factoring company,

bookkeeping and filing. Answering inbounds calls daily

and composing and answering emails.

Customer Service Representative

Transdev/ Rome, Ga

05/2010-2015

As a customer service representative, was responsible for

for booking cabs for 10 different cities. handled inbound and

outbound calls daily. was responsible for

entering passenger’s pickup and drop off information into the

system and ensuring that driver services had the pertinent

information needed for a successful ride.

Contact this candidate