Sales Representative Front Desk
Resume:
Lela Goderdzauli
Brooklyn, NY *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Wholesale Sales Representative
Irenes Wigs-Brooklyn, NY
March 2024 to Present
sales operations in wholesale department; taking orders via phone an business chat; managing stock; Daycare Teacher
Daycare Center-Brooklyn, NY
November 2021 to March 2024
Responsibilities
• Providing care for infants and toddlers
Study Abroad Programs Specialist
Training Center-China, Chengdu
September 2019 to January 2020
Responsibilities
• Teaching English and providing consultations for further studies abroad Customs Officer at Customs Clearance Zone Tbilisi
Revenue Service of Georgia-Tbilisi
January 2018 to August 2019
Responsibilities
• Providing customs clearance service to individual entrepreneurs and legal entities
• Ensure that all the necessary information needed for the customs clearance is provided to the clients.
• Declaring goods in the chosen customs clearance regime via customs clearance program. Intern at Customs Clearance Zone Tbilisi
Revenue Service of Georgia-Tbilisi
August 2017 to January 2018
Responsibilities
• Gaining theoretical knowledge and practical skills necessary to provide customs clearance services to individual entrepreneurs and legal entities
• providing customs clearance services to individuals and brokerage firms Tour Guide for Foreign Tourists
Concord Travel LTD and other travel agencies-Tbilisi May 2016 to August 2017
Responsibilities
• Providing guide services for foreign tourists throughout Georgia Front Desk Receptionist
NEW GUDAURI WINTER RESORT-Tbilisi
November 2015 to March 2016
Responsibilities
• Taking reservations over the phone and entering the information in the system
• Check-in and check-out hotel guests
• Cash and credit card payment handling
Tour Operator
Smart Travel Ltd-Tbilisi
May 2012 to February 2015
Responsibilities
• Making reservations and bookings for the accommodations and air tickets, booking transfer services to/from the airport and organizing guided city tours.
• Providing other travel related services requested by the travelers Receptionist
Medical Office in Brooklyn-Brooklyn, NY
July 2014 to October 2014
• Greeting patients at the office
• Answering phone calls
• scheduling patients
• Preparing patients charts for the next day visits
• Entering the doctor's prescription medicine to patients profile in Medical System so they are able to pick them up at pharmacy
Contractor Teacher
Ministry of Education and Science of Georgia/ National Center for Teacher Professional Development-Tbilisi
September 2011 to June 2012
Responsibilities
• Delivering Georgian language lessons, which is the official language in Georgia to Azeri and Armenian ethnical minorities leaving in the country
• Motivating the ethnical minorities to increase Civil Consciousness and working towards increasing the motivation among teenagers to learn Georgian on an advanced level in order to apply to Georgian universities and colleges, which in turn will increase overall level of education Front Desk Receptionist
Old Tbilisi Hotel-Tbilisi, Georgia
September 2009 to March 2011
• Carrying out guest check-in and check-out procedures
• Answering phone calls
• Taking reservations
• Handling cash and credit card payments from hotel guests Education
Master's degree in Philology in Applied Foreign Languages-English and Russian
Ilia State University - Tbilisi
September 2020 to June 2022
Bachelor's degree in Business Management & Social Sciences International Black Sea University - Tbilisi
September 2004 to June 2009
Skills
• Hotel Accommodation and Air Ticket Reservation
• Microsoft Office (Word, Excel, PowerPoint); Internet applications; Outlook Mail
• Customs Clearance programs: ASYCUDA World; Oracle Base, e-Document
• Multilingual
• Customer service
• Childcare
• Early Childhood Education
• Front desk
• Teaching
• Classroom experience
• Computer literacy
• Communication skills
• Leadership
• Supervising experience
• Early childhood education
• Bilingual
• Lesson planning
• Infant care
• Toddler care
• Tutoring
• Translation
• Preschool experience
• Experience with children
• Sales
• Hotel experience
• Cash handling
• Cash register
• Daycare
• Classroom management
• Typing
• Medical receptionist
• Medical terminology
• Calendar management
• Office management
• CRM software
Languages
• English - Fluent
• Russian - Fluent
• Georgian - Fluent
• Turkish - Beginner
Certifications and Licenses
CPR Certification
Managing Health and Safety in Child Care
Infants in Child Care
Health and Safety Training: Competencies for becoming a Family or Group Day Care Provider Curriculum
First Aid Certification
March 2023 to March 2025
Assessments
Early childhood development — Proficient
February 2024
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Building relationships for childcare providers — Proficient February 2024
Building positive and productive relationships with families of children ages 0–3 Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
February 2024
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
February 2024
Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient
February 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Elementary school classroom management — Proficient February 2024
Managing behavior in elementary school classrooms
Full results: Proficient
Retail customer service — Proficient
March 2024
Responding to customer situations in a retail setting Full results: Proficient
Administrative assistant/receptionist — Proficient February 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Retail customer service — Proficient
February 2024
Responding to customer situations in a retail setting Full results: Proficient
Front desk agent (hotel) — Proficient
March 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
High school classroom management — Proficient
March 2024
Minimizing classroom disruption and engaging students Full results: Proficient
Call center customer service — Proficient
March 2024
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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