Customer Service Data Entry
Resume:
Stacy Hooey
Sycamore, IL
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Verification Specialist
American Marketing and Publishing-DeKalb, IL
September 2020 to Present
Enter business information into search engines, answer questions, reach out to business owners bus monitor
Illinois Central School Bus-Saint Charles, IL
March 2019 to March 2020
Keep kids of different ages safe on their bus ride Night Auditor
Holiday Inn Express-Rochelle, IL
October 2019 to January 2020
Night Auditor
Holiday Inn - Rochelle, IL
October 2019
Customer Service Representative
Advanced Disposal-Batavia, IL
June 2017 to September 2018
Answer incoming calls regarding refuse collection
● Address client issues and concerns regarding accounts and service
● Collect payments
Unemployed
DeKalb, IL
June 2013 to July 2017
Waiting to try to get disability
Inventory Specialist
RGIS Inventory-Rockford, IL
November 2013 to March 2014
Recorded accurate totals of inventory for various stores
● Processed large amounts of data in the allotted time allowed
● Worked as a team to complete activity goals
Telephone banker
APAC/alorica-Rockford, IL
July 2011 to June 2013
Maintained knowledge of different policies from several companies
● Performed remote troubleshooting
● Kept records of customer interactions and any actions taken Auto and Claims Adjuster
Citizens Insurance-Howell, MI
June 1999 to May 2011
Entered and processed auto claims in a timely manner
● Adhered to deadlines
● Worked on special projects assigned by the supervisor Education
Associates in Medical Transcription in Customer Service Kaplan University - Davenport, IA
January 2010 to May 2012
Bachelors in Paralegal Certification in Paralegal
Lansing Community College - Lansing, MI
January 2004 to May 2007
Bachelors of Arts in Arts and Letters in Arts and Letters Michigan State University - East Lansing, MI
August 1994 to May 1998
Skills
• Proofreading
• Transcription
• Typing
• Customer service
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Communication skills
• English
• Customer service
• Typing
• Data entry
• Phone etiquette
• Organizational skills
• Insurance Verification
• Microsoft Powerpoint
• Time management
• Office experience
• Clerical experience
• Writing skills
• Filing
Certifications and Licenses
Paralegal Certificate
Contact this candidate