Customer Service Office Assistant

SUMMARY

SKILLS

EXPERIENCE

TWILEY MACK

Martinez, GA 30907 C: 706-***-**** *********@*****.*** Excellent customer service and phone etiquette skills. Medical abbreviations and Medical billing.

Database entry

Scheduling and calendar

management

Professional and mature

Scanning and copying

Customer Service

Acccounts Receivable

Inventory management

02/2017 to Current General Office Assistant

A&T Trucking Martinez, GA

Answering phone lines. Work orders request and faxing. Finding loads and schedule appointments.

09/2016 to 01/2017 Personal Care Aide

Merry maids North Augusta, SC

Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.

Assisted patients with daily personal hygiene such as bathing, dressing and grooming.

Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs. 01/1998 to 07/1999 Health Services Technician

Gracewood State School and Hospital Gracewood, GA Care for patients with mental retardation. Charted all behaviors. Assist with meals, baths and clothing care. Assisted as a lead in my area as needed and personal trainer to clients in my group. Designated as a van driver in my cli living area.

02/1996 to 07/1997 Health Services Technician

Augusta State Medical Prison Grovetown, GA

Provide criy care in a prison setting.

Collected vital signs and assist with medical treatments. Assisted with baths and meals.

Charted data of inmates health and meal plans.

09/1997 to 12/1997 Twister Operator

Beaulieu Aiken, SC

Replenished supplies with full packages to keep production moving smoothly.

Tended to as many as 207 machines at once, monitoring operations and EDUCATION AND TRAINING

adjusting settings to maintain production levels.

06/1989 to 07/1991 Cashier and Floral Assistant

Kroger Augusta, GA

Processed returned items in accordance with store policy. Properly verified customer identification for alcohol or tobacco purchases. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Created floral arrangements in the Floral Department. 06/1988 to 08/1989 Department Manager

Sky City Augusta, GA

Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills. Oversaw efficient receiving and inventory management to keep stock within optimal levels.

Promote products with microphone promotions in the store. 1994 Certification: Phlebotomy And Nursing Assistant Aiken Technical College Graniteville, SC

02/2016 Certification: Dialysis Technology

Aiken Technical College Graniteville, SC

12/2016 Certificate : Clinical Medical Assistant

The Academy of Allied Health Augusta, GA

12/2016 Certificate : Phlebotomy

The Acedemy of Allied Health Augusta, GA

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