Security Officer Guard

CP

COURTNEY W. PERRY

*** ********* **. ********* ***. Ohio 44112

216-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

OBJECTIVE: .Highly skilled and certified Security Guard with expertise in conducting thorough patrol duties, safety inspections, and ensuring exceptional client satisfaction.

SKILLS:

Technical documentation

Knowledge of Security Services

Patrolling

Surveillance

Recordkeeping

OPOTA Certified

Experience July 2023-present

Safety and Security Officer

Cleveland Municipal School District

Assists in protecting the rights of individuals and safety of school property. Man, and monitor magnetometer X-ray machines to control access and detect contraband.

Submit written safety and incident reports as required by Safety and Security Management.

Observes and reports any potential problems in and around the building. July 2023-present

Security Officer part-time

Rocket Mortgage Fieldhouse

Cavaliers Holdings LLC

Performs all event and non-event security duties as assigned. Conducts building safety inspections (Normally pre-event and post event safety checks).

Admits building staff, suppliers, contractors, visitors, and guests to the facility according to established security procedures.

Answers information requests from staff and guests during events or as needed.

Protects Field House equipment, materials and structures throughout the work schedule.

Provides regular security functions within the Field House and related areas, prior to, during, and after all events.

Responsible for clean, neat appearance with complete Rocket Mortgage Field House issued Security uniform to include badge.

Nametag and radio when assigned.

Receives, records, and returns all lost and found items according to established team procedures

October 2015 - Current

Board Chairman

Akron Cleveland, Ohio

Canton College Prep, Lake Erie and Ohio Preparatory Schools Adhere to state regulations and guidelines and apply to school management Implemented procedures and policies fostering positive education goals. Kept organization in line with current demands by periodically reviewing and amending policies.

Served funders, service recipients, and communities with expert leadership of agency operations.

Set organization on core path by helping determine overall mission and purpose. October 2021 - January 2023

IT Field Technician

CAI Cleveland, Ohio

Set up equipment for employee use, ensuring proper installation of cables, operating systems, and appropriate software.

Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Supported team computer needs with skilled installation of devices, cables and software.

August 2020 - October 2021

IT Field Service Technician

JW Affinity IT Cleveland, Ohio

Provided technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Installs, tests, monitors, upgrades, troubleshoots and repairs computer systems. POS, mobile devices and peripherals. Manages user account information, including rights, security and systems groups.

Relies on knowledge and professional discretion to achieve goals. March 2015 - October 2015

Wealth Management Client Services Specialist

PNC Bank Cleveland, OH

Set up Services request and assist Trust and Investment advisors Answered incoming phone calls and assist Trust clients.

August 2013 - March 2015

Operations Analyst

PNC Bank Cleveland, Ohio

Entered explanation of benefit statements and verified OCR data in the production system Interpreting and processing a variety of transactions in healthcare claims production environment.

July 2011 - August 2013

Investment Operations Associate

PNC Bank Cleveland, Ohio

Accomplished financial objectives by collaborating effectively with internal team members and clients.

Interpreted financial information for senior executives and individuals without financial backgrounds, educating on core concerns and necessary corrective actions.

Mitigated company risks with proactive assessments of company actions and investment strategies.

December 2010 - July 2011

Investment Operations Associate

PNC BANK / KELLY SERVICES Cleveland, OH

Inputted various investment accounts into database from retail investment specialist

Evaluated new account application and reviewed for processing Assisted Six Sigma stuff on improvement of company procedures.

August 2009 - May 2011

Loan Modification Specialist

US Bank Home Mortgage/Kelly Services Cleveland, OH Inputted data to excel spreadsheet for Loan Modifications Analyzed data, resolve issues related to modification process coordinated all necessary requirements mandated by The Home Affordable Modification Program. April 2006 - April 2007

Mortgage Consultant

Wachovia/World Savings Bank Independence, OH

Created and implemented community lending marketing strategy Originated prime and sub-prime mortgage loans Obtained and processed loan documents. Education

January 1994

Norfolk State University

January 1986

Potomac State College

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