Customer Service Retail Sales
Resume:
Sergeo Louis
Brooklyn, NY *****
*******@*****.***
Retail Sales, Marketing, Inventory
• Over 2 years experience working in chain retail stores; strong customer service, product, inventory and money handling/POS skills
Food Service
• 4 years experience managing specialized diets and delivery of meal service in a 120 bed long term care/ skilled nursing facility; working knowledge of stock management and organization, maintaining health and sanitation standards, and dietetic principles of food production Security
• 1 year experience as an unarmed security guard providing protection through non-lethal measures; Working knowledge of CCTV surveillance, patrolling and checking identities. Trained to appropriately prevent and react to theft vandalism, fire and illegal activity Authorized to work in the US for any employer
Work Experience
Exterminator Technician
Target Exterminating-Brooklyn, NY
August 2021 to April 2024
• do site surveys to identify the cause and scale of problems.
• work out the best way to treat infestations.
• set traps, control devices or use chemicals to clear an area.
• remove dead animals and send samples for analysis where required.
• advise customers on how to prevent further problem
• managing and preventing pests, such as insects, rodents, and other animals, from causing damage to crops, buildings, and other areas
Warehouse Worker
Walgreens Distribution Center-Brooklyn, NY
August 2019 to January 2021
1. Process, package and ship orders accurately.
2. Organize stocks and maintain inventory.
3. Inspect products for defects and damages.
4. Examine ingoing and outgoing shipments.
5. Organize warehouse space.
6. Receive, unload and place incoming inventory items appropriately. 7. Check, verify and fill customer invoice restocking shelves, accepting incoming orders, processing and packing orders, counting inventory and ensuring orders are shipped in a timely manner. Resident Aide
CORE Services Group, Inc.-Brooklyn, NY
October 2017 to December 2019
Provided assistance in preparation and serving meals through out the day. Assistance in doing laundry.
Handled inventory in office and kitchen
Made sure clients signed in and out before entering or leaving building Cleaned and maintained appropriate work space.
Shop Assistant
Lulu top city auto repair-Brooklyn, NY
February 2016 to October 2017
Prepared parts for technicians
Checked for deliveries and maintained shops inventory Scheduled clients appointments, answered phones and filed paper work. Diet Aide/inventory Clerk
LAKEVIEW CARE CENTER-Delray Beach, FL
January 2013 to January 2015
• Prepare snacks and serve meals in accordance to dietary guidelines set by attending physicians and dietitian
• Consult with Food and Nutrition Service Director on meal/diet plan changes and update meal tickets
• Meet with residents to determine menu choices; organize meal tickets for the tray line
• Supervise the dining room and complete inventory duties on assigned days
• Ensure proper stock levels are always maintained in the kitchen
• Ensure the cleanliness and sanitation of the kitchen and dining room according to the federal and state guidelines
• Provide customer service to patients so that they follow their prescribed diet plan Retail Sales Associate
JC Penny-Palm Beach, FL
February 2011 to December 2012
• Assisted an average of 70 customers per day in finding or selecting items, and provided recommendations which generated revenue
• Stocked, replenished, and organized inventory with accuracy and efficiency, completing task 10% faster than average associates
• Maintained accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases
• Provided outstanding customer service, receiving a high percentage customer service feedback surveys Retail Sales Associate
MACY's-Palm Beach, FL
February 2010 to December 2011
• Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts
• Drove sales through upselling products based on customer's past purchases and preferences
• Assisted in marketing efforts while building rapport with customers by inviting them to special store events
• Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions
• Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
• Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up
Education
GED
Royal Palm Beach High School
Skills
• Word (Less than 1 year)
• Microsoft Word (Less than 1 year)
• Dietary aide experience
• RF scanner
• Order picker
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