Receiving

Marina Manzo

*************@*****.*** 971-***-****

Education And Certifications

High School June 2021

North Salem High School, Salem, USA

****-****

Experience

Team Lead, Target Distribution Center August 2023 – April 2024

● Lead and Supervise a team of 14 associates; Promoted to a leadership role within 2 months of Hire

● Lead safety training for efficient warehouse work; Create a positive and respectful attitude for all members while working independently and in a team environment

● Pack, load, and ship merchandise accurately while maintaining a clean and organized workspace, reporting to work punctually, and fostering a positive team environment\ ● Top Day Shift team in the region Q1 2023 Front Desk Clerk, Hampton Inn March 2023 - August 2023

● Recruit and Supervised 5 front desk employees and operations to ensure hotel reputation, staff efficiency, and operational excellence. This included managing accounts, maintaining records, and handling check-ins, reservations, and payments.

● Fostered positive guest experiences by greeting and assisting visitors, resolving issues promptly, and providing training to new staff on procedures and customer service.

● Maintained transaction security, addressed guest inquiries, and facilitated communication between departments while adhering to company policies and reporting any concerns to upper management. Gas Station Manager, Valero August 2022 - February 2023

● Turned around company from the brink of failure to achieving 49% revenue growth and 90% occupancy in threeyears.

● Executed promotional strategies to increase customer satisfaction and revenue growth by 20% within a month.

● Developed annual forecasts and hotel budgets to submit reports tocorporate leadership for approval. ● Held responsibility for authorizing vendor purchases and vendor payments. Server, Bonaventure Senior Living October 2021- August2022

● Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.

● Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.

● Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.

● Greeted customers, answered general questions and directed to appropriate locations. Language Proficienc

●English

●Spanish

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