Call Center Customer Service
Resume:
Chelsea Goss
Lawton, OK *****
***************@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Claims Representative
Advanced Call Center Technologies, LLC - Norman, OK October 2022 to June 2023
In bound call center
Customer claims agent I filed claims serviced customer’s accounts Ordered cards
de escalate upset customers
Make sure the customer enjoys their service and is happy by the end of the call Personal Shopper
Walmart - Oklahoma City, OK
January 2021 to June 2022
Picked customer orders dispensed orders to customers and delivered orders to customers Sonic Carhop
Sonic Drive-In - Walters, OK
October 2020 to June 2021
Took orders made drinks
Took orders out cashed customers out made change for customers cleaned the store inside and out Customer Service Representative
Wal-Mart Stores, Inc - Tulsa, OK
January 2018 to March 2018
Answering Phones, Handling Money Center Services, which includes:Western Union Transactions, Money Gram
Transactions, Cashing Checks
Stocking shelves and unloading pallets within a certain amount of time Stocking the sales floor by departments, making end cap and floor displays, greeting and helping any customers that come around and helping if necessary, and preparing overstock Greet customers as arrive at the store and provide with information about products and/or services Greeted people as entered the store, checked items before customers left and checked customers Provide customer services, stocking, cashier, and cart attendant Education
High school or equivalent
Walters High School, High School in General Studies - Walters, OK 2011
Skills
• Customer Service (3 years)
• Team Member (Less than 1 year)
• Food Service
• Cashiering
• Cash Handling
• Host/Hostess
• Cleaning Experience
• Front desk
Contact this candidate