United States Front Desk
Resume:
Brittany Johnson
Brownsville, KY *****
**********************@*****.***
Authorized to work in the US for any employer
Work Experience
Medical Front Desk Specialist
Rapid Relief Urgent Care-Bowling Green, KY
November 2022 to Present
Verify insurance, register patients, triage forms and verify identity and collect co-pays, scan documents in pt charts, answer multi phone lines and transfer calls to appropriate lines, etc Sales Agent
Shop HQ-Kentucky, United States
September 2021 to Present
Take calls placing orders, offer upsales, and VIP memberships, computer data input, etc In Home Caregiver
BRADD-Kentucky, United States
June 2020 to Present
Caregiver, in home, wash dishes, clean house, administrate medication, take client to doctor appointments, any and all things necessary
Office Assistant
Price Right Towing-Bowling Green, KY
April 2017 to August 2019
• Answered the phone
• Took messages
• Did billing for towing services
• Daily paperwork
• Turned in time sheets and weekly business expenses to account
• Ran company errands
• Kept office neat and organized
Factory Worker
Proxemics-Bowling Green, KY
July 2016 to January 2017
• Team leader
• Worked on the assembly line
• Did quality control and Inspections
• Daily paperwork
• Trained new hires
Repossession Agent
ATR-Tennessee, United States
December 2015 to July 2016
• Spotted and repossessed vehicles.
• Operated a snatch and grab wrecker
• Did transports to the auto auctions
• Managed the repo lot
• Released vehicles and personal property
• Did all paperwork
Repossession Agent
Tennessee Repossession-Bowling Green, KY
July 2014 to December 2015
• Spotted and repossessed vehicles.
• Operated a snatch and grab wrecker
• Did transports to the auto auctions
• Managed the repo lot
• Released vehicles and personal property
• Did all paperwork
Caregiver
Tennessee Repossessions-Kentucky, United States
February 2015 to August 2015
Responsible for giving meds
● Responsible for all his personal care
● Watched him while parents were gone (17 year old with Autism and other health problems making him unable to care for himself)
Residential Newspaper Delivery
Bowling Green-Kentucky, United States
July 2011 to July 2014
Deliver to stores on route
● Bill customers
● All paperwork
Education
diploma
Warren Central High School Bowling Green - Bowling Green, KY August 2003 to May 2006
diploma
Warren Central High School Bowling Green - Bowling Green, KY August 2003 to May 2006
Skills
• Office Assistant Organizational Skills Receptionist Billing NEW Hires Publishing Data Entry Customer Service Oriented Customer Service Quality Control Assembly Quickbooks Assembly Line Flatbed CPR CPR Certified CPR Certification Sales Agent Inspections Call Center Customer Call Center Customer Service Scheduling Retail Sales Microsoft Office development in any professional field. English
• Intermediate
• English
• Organizational skills
• Administrative experience
• Typing
• Phone etiquette
• Office experience
• Front desk
• Medical receptionist
• EMR systems
• Clerical experience
• HIPAA
• Customer service
• Office management
• Documentation review
• Bookkeeping
• Time management
• Medical terminology
• Management
• Accounting
• Microsoft Outlook
• Property management
• Fair Housing regulations
• CPT coding
• ICD-10
• ICD coding
Certifications and Licenses
Driver's License
CPR Certification
first aid certification
Certified Compensation Professional
Certified Employee Benefit Specialist
Professional In Human Resources
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