Quality Assurance Team Member and Customer service receptionist
Resume:
Dedicated and adaptable professional
with a proactive attitude and the
ability to learn quickly. Strong work
ethic and effective communication
skills. Eager to contribute to a dynamic
team and support organizational goals.
Attention to Detail
Problem-solving aptitude
Effective Communication
Organizational Skills
Team Collaboration
Public Speaking
Documentation and Recordkeeping
Professionalism
Quality Assurance
Bachelor of Fine Arts
Molloy University
Rockville Centre, NY,
05/2023
Chipotle Mexican Grill
Crew Team Member Uniondale, NY 05/2020 to Current Inspected food products for quality and consistency and reported concerns to cooks.
Greeted customers and cultivated positive experiences in line with company standards.
Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism. Demonstrated proper food safety practices by accurately completing quality control checklist.
Operated cash register or POS system to receive payment by cash, check and credit card.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Operated fryers and grills according to instructions to maintain safety and food quality.
Seasoned and cooked food according to recipes or personal judgment and experience.
Saf-T-Swim
Swim Instructor Receptionist Oceanside, NY 09/2017 to 05/2019
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Supervised class participants and enforced safety rules and regulations to prevent injury.
Created engaging and fun activities to enhance learning and maintain student interest.
Conducted swim lessons for groups and individuals, ensuring a safe and supportive environment.
Prepared and maintained accurate records of student attendance, progress, and certifications.
Scheduled and coordinated events and activities.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Delegated work to staff, setting priorities and goals. Received phone calls to assist customers in scheduling, Kristen
Dewar
******.******@*****.***
Baldwin, New York 11510
Summary
Skills
Education and Training
Experience
KD
rescheduling or canceling appointments.
Scheduled and confirmed appointments and meetings for management team.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Managed company database and ensured the accuracy of contact information.
Scheduled and confirmed appointments.
Developed and maintained a filing system for essential documents, improving office organization.
Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
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