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Customer Service Technician Ii

Location:
Bend, OR
Posted:
July 27, 2024

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Resume:

Jeffrey Morris

Pursing full time employment, long term commitment with opportunity for advancement

Bend, OR 97702

*******@*****.***

+1-541-***-****

Excellent troubleshooting skills. mechanical knowledge of all types of equipment. Enjoy making repairs in the field as well as in the shop. Conscientious, believe in doing things right the first time. Willing to relocate: Anywhere

Work Experience

Technician II

Fix it first repair - Bend, OR

2005 to Present

Repair of Automotive, trucks, RVs, appliances, small engines, sewing machines, electronics, compressors . pneumatics, hydraulics, diesel motors, welding and fabrication. Forklift mechanic

Central Oregon Forklift - Bend, OR

1993 to Present

Repair on all makes and models of diesel, gas, electric and propane powered forklifts and repair of Hydraulic systems painting, welding, overall run down inspection’s Born and raised here unfortunately 42 years old grew up just right across the high way. I’ve loved the since 1980

Please call me anytime soon 541-***-**** I’ll work for pancakes! - Bend, OR November 1980 to Present

Call me either 541-***-**** Lv a message if no answer. Or try 541-***-**** Mechanic Technician

Multnoma Yatch Repair - Portland, OR

May 2020 to January 2021

Mechanical Repair on Ships, boats, Yachts, sail boats. diesel, gas, inboard, outboard, V-drive, two-stroke engines, plumbing, electrical troubleshooting, engine replace-rebuild and general maintenance. Commercial, equipment Mechanic

Jon-Don - Portland, OR

January 2019 to June 2020

Provide experienced, reliable repair on industrial concrete equipment, dehumidifiers, truck mounted equipment..

Service Advisor/ technician

German Formula - Portland, OR

January 2018 to January 2019

Professional repair, customer service, restoration on the finest makes and models European vehicles Mechanic

Henderson Automotive - Oregon

April 2017 to October 2018

Diagnosed and repaired all components related to automotive repair. Hydraulic Technician

D and S Hydraulics - Bend, OR

January 2017 to February 2018

Rebuild, Repair, pumps, rams, cylinders, motors, transmissions, modified cylinders, valves, seals. Transmission Technician

9th Street Automotive - Bend, OR

2014 to 2017

Diagnosing and repair. Mechanical issues on trucks, cars, RV’s, Transmissions, differentials, electrical PCM, ECM, Including live data re flashing, AEZ j2534, transfer cases, timing belts, head gaskets. Proficient in scan tool usage All Data, Mitchell.Identified

Pest Control Technician

Terminix - Bend, OR

2010 to 2013

L1025601OPA categories 791 792,• performed pest control termite work for eastern Oregon Pack suck and wow the smell

Lead technician and Sales

Stark's Vacuums - Bend, OR

2005 to 2010

Lead technician and sales. Provided excellent customer service, sales and support. Built a solid foundation for future business growth.

Education

High school or equivalent

Bend Senior High School - Bend, OR

1995 to 1999

Skills

• budget (10+ years)

• Word proficient (3 years)

• retail sales (7 years)

• Strategic Planning (10+ years)

• Marketing (5 years)

• Hands-on experience for the past 20 years (10+ years)

• Automotive repair (10+ years)

• Carpentry (10+ years)

• Customer Service (10+ years)

• Electrical (10+ years)

• Maintenance (10+ years)

• Mechanic (10+ years)

• Painting (10+ years)

• Sales (10+ years)

• Automotive (10+ years)

• Excel (3 years)

• Automotive diagnostics (10+ years)

• Suspension (10+ years)

• Brake Repair (10+ years)

• Transmissions (10+ years)

• Equipment Repair (10+ years)

• Hydraulics (10+ years)

• Pest Control

• Welding (10+ years)

• Landscape Maintenance

• Mechanical Knowledge (10+ years)

• Oil Change

• Facilities Maintenance (10+ years)

• Blueprint Reading

• Fabrication (10+ years)

• Troubleshooting

• Electrical Experience

• Computer Networking

• Mechanic Experience

Awards

Gasoline Direct Injection

March 2018

Diagnose and repair the low-pressure system • Diagnose and repair the high-pressure system • Replace fuel injectors and seals • Diagnose and replace the high-pressure pump • Repair excessive carbon buildup on the valve stems

Certifications and Licenses

Certified Forklift Operator

Direct injection diagnostics repair

June 2016 to Present

Proper diagnosis techniques and repair of modern direct injection motors. driver's license

November 1996 to Present

Cummins Diesel Diagnostics’s and Repair Solutions

February 2015 to Present

Diesel engine issues, fuel systems, Air management, emission systems, inputs and outputs of the cummins engine control module.

Top DTCs and How to Solve Them

October 2017 to Present

While multiple hundreds of vehicle system DTCs exist today, technicians have found that there is a much smaller subset of DTCs that they deal with constantly. Mastery of these codes will greatly strengthen the ability of technicians to deal with the many other codes. We will look at these common codes and the systems that they represent in detail and on vehicles repaired in the field. Turn the top DTCs into your greatest hits.

Assessments

Mechanical knowledge — Proficient

January 2022

Understanding and applying mechanical concepts and processes Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Never ending list of hobbies. Family is highly important to me. I have two awesome boys and a beautiful baby girl. I enjoy cooking food, camping, helping people out, and try to find the best of life thru compassion and kindness.



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