Customer Service Sales Specialist
Resume:
Lekeisa Martin
Phenix City, AL *****
*********@*****.***
Seeking Specialist positions that match skills in payment, purchasing, order placements, billing, records, research, and claims.
Willing to relocate to: Columbus, OH - Phenix City, AL - LaGrange, GA Authorized to work in the US for any employer
Work Experience
Account Manager
RNR Tire Express-Opelika, AL
August 2023 to Present
Specializing in Account Management. Bank deposits, customer service, people friendly, customer support, repossessions, assistance with payments and arrangements. Completed company sales goals achieved lowest in the company, grossing more income, and customer base. Sales Specialist
The Home Depot-LaGrange, GA
July 2023 to Present
Building customer orders, Cash, credit, debit transactions, OrderSupport, Refunds and Rebilling. Customer service with order selection and purchasing. Appliance Sales Specialist
Lowe's Home Improvement-Opelika, AL
February 2022 to June 2023
Order management, Order selection with purchasing, interpretations of customer needs to assist in product selection, customer cash, debit, Installation, measurement, and contract negotiations. Managed delivery services working with coordinators to achieve accurate orders. Achieved 2 million in sales in 10 months with 125 credit approval applications.
Appliance Associate
The Home Depot-Ellenwood, GA
September 2020 to September 2021
Special order service, cashier, credit application, cash, credit, debit transactions. Sales Lead
Dollar General-Decatur, GA
January 2019 to December 2020
Open,closing, Store Management, Freight Processing, Vendor checkin, Supervision of 8-10 employees. Bank deposits, Change orders.
Education
Medical Assistance in Medical Assisting
Georgia Piedmont Technical College - Clarkston, GA August 2014 to February 2016
15 in Business Administration
Sanford Brown Atlanta - Atlanta, GA
April 2012 to August 2013
Skills
• Microsoft Outlook (8 years)
• Sales Management (10+ years)
• Marketing (8 years)
• Upselling (10+ years)
• Account Management
• Pricing (10+ years)
• Planograms (8 years)
• Sales (10+ years)
• Communication Skills (10+ years)
• Microsoft Powerpoint (7 years)
• Inside Sales (10+ years)
• Procurement (6 years)
• Negotiation (10+ years)
• Research (5 years)
• Product Demos (3 years)
• Merchandising (8 years)
• Management (10+ years)
• POS (10+ years)
• Purchasing (8 years)
• CRM Software
• Payroll (10+ years)
• Cold Calling
• Store Management Experience
• Business Development (10+ years)
• Forecasting
• Retail Management (10+ years)
• Profit & Loss (10+ years)
• Freight Experience
• Microsoft Word
• Microsoft Excel
• Records management
• Conflict management
• Supervising experience
• Customer relationship management
• Section 8
• Accounting
• Relationship management
• Clerical experience
• Accounts receivable
• Cash handling
• Account management
• Customer service
• Typing
• Interviewing
• Order management system
• Analysis skills
• Project management
• Driving
• Store management
• Communication skills
• Microsoft Office
• Mechanical knowledge
• Computer skills
• English
• Leadership
Certifications and Licenses
Driver's License
November 2022 to March 2026
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