MOSES LYDIA OMOSALEWA
*************@*****.***
4B,Olaigbe Street Alagbado,Lagos State
SUMMARY
Enthusiastic Office Assistant with good grasp of financial, customer service and administrative requirements. Friendly and motivated team player with professional demeanour and superior attention to detail.
PERSONAL DATA
Email address: *************@*****.***
Home address: 4B,Olaigbe Street Alagbado,Lagos State Nationality: Nigerian
Place of Birth: Lagos
Date of birth: September 10th 2000
State of Origin and Local Government Area: Oyo State, Iseyin LGA Marital Status: Single
EXPERIENCE
Nlpc Pension Funds Administrators Ltd. 2023-2024
Post: Customer service
Accomplishments:
Provided excellent customer service to current and potential clients to enhance satisfaction.
Completed administrative functions related to customer service to agreed standards.
Delivered outstanding customer service in all interactions with customers. Drinks'n'chills Limited 2022-2023
Post: Retail Sales Associate
Accomplishments:
Worked flexibly across multiple customer access points.
Unloaded store deliveries before sorting and displaying items on shelves and displays for purchase.
Resolved customer queries using active listening and problem-solving skills. Mr Biggs Aug- October 2021
Post: Supervisor
Accomplishments:
Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
Performed keyholding responsibilities to guarantee timely opening and closing of store.
Monitored compliance with workplace policies and safety objectives. EDUCATION
Tai Solarin University Of Education Ijebu Ogun State 2018-2023 B.S.C Business Education(Accounting) Grade 2.2
Immaculate Grace Academy Lagos State 2010-2016
Certificate of Higher Education
SKILLS
General administration
Performance Management
Customer service strategies
Exemplary customer service
REFERENCES
Mr. Babarinde Victor Oluwamuyiwa
Nigerian Content Development & Monitoring Board (NCDMB)
Mr. Kola ADIGUN
HEAD HR/ADMIN
NLPC PENSION FUND ADMINISTRATORS LTD