Customer Service Sales Associate
Resume:
Nelson Gonzalez Jr.
Brooklyn, NY 11224
*******@***.***
EDUCATION
WORK EXPERIENCE
Student – Cooper Union – 2006-2007
HS Diploma - Student – Brooklyn Studio 2006
2006 - 2010 – New York Aquarium Brooklyn, NY
Tour Guide in Educational Department
Responsible for providing lessons for the children’s group/ school trips
Training volunteers for various positions in the aquarium
2010- 2012 – Quicksilver New York, NY
Sales Associate/ Surf Specialist
Repairing damaged surf products
Customer Service
Training incoming associates
2012 – 2021 – Paragon Sports New York, NY
Sales Associate (Water sports, Snowboard, Skateboards Department)
Responsible for training new employees and cross-training
Manage all tasks given in various departments
Wet-suit repairs
Customer Service
Design custom foot beds
Ski and snowboard tuning
2014- Present – Bolle New York, NY
Sales Representative Intern
Responsible for accompanying other Sales Representatives on business trips on the East Coast
Assisting in the presentation and sales of the products
2021-present Fedex NEW YORK, NY
-PARCEL LEAD- I supervised the parcel room in our Marriott time Square location, I supervised the graphic installations and organized the deliveries for events within the hotel
-use electric and manual pallet Jack’s
PROFESSIONAL ORGANIZATIONS
Organizing Skimboarding Competitions – 2012 – Present
- Communicating with the skimboarding community/ organizations to create new skim events
Certification in Mater Fit ( snowboard, ski boot fitting and repairs)
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