Executive Assistant Office Manager

Lisa Bufkin

Executive Assistant & Office Manager

214-***-**** ********@******.*** linkedin.com/in/lisabufkin Dallas, TX

Summary

Accomplished executive assistant and Office Manager with over 30 years of expertise in C-Suite executive and office management. Renowned for maintaining confidentiality, attention to detail, and adeptness at multitasking in high-pressure settings. Proven ability to independently manage tasks or collaborate effectively within a team.

Experience

Provident Realty Advisors, Inc

Executive Assistant to CEO, Office Manager 2005 - 2023

Orchestrated daily operations of the executive office, ensuring seamless functionality.

Fostered a cohesive and efficient team by recruiting, training, and supervising administrative staff.

Ensured efficient time management, maintaining the CEO’s complex calendar and travel arrangements, both domestic and international.

Facilitated communication between the CEO, bankers, attorneys, and CPA firms.

Directed the annual tax return process for over 600 returns, collaborating with external accounting firms to ensure timely submission to the IRS and Comptroller’s offices as well as distributed partner’s K-1 documents.

Managed the preparation and processing of partnership and closing documents.

Led the corporate office relocation for 60 employees, including demolition and build-out of 15,000 sq. ft., negotiating contracts from beginning phases to completion.

Acted as liaison between building owner and management for the renovation of the lobby and common areas.

Oversaw and maintained telephone and security systems.

Successfully optimized cost-efficiency by negotiating and managing contracts for office equipment, telecommunications, IT services, catering, and supplies.

Raised $2+ million organizing and managing the annual charity golf tournament.

Planned and executed 5 annual company events, enhancing corporate culture and engagement.

Served as Personal Assistant to Owner and spouse, managing personal bills, bank accounts, errands, and coordination with household staff and contractors for three households.

Managed the procurement and distribution of season tickets to sporting events and concerts for company and clients.

VHA, Inc.

Executive Assistant to Vice President and Director of Research Area 2002 - 2005

Provided comprehensive administrative support to Vice President and Director of the research division across Dallas, North Carolina, and Minneapolis.

Coordinated and maintained travel schedules and arrangements for Vice President and Director, ensuring seamless logistics.

Acted as a liaison between area office executives and the research division, facilitating the dissemination of research publications and organizing presentations for member hospitals' Board of Directors.

Managed the dissemination of research materials to internal and external stakeholders, ensuring timely and accurate delivery.

Conducted statistical and analytical reporting of research findings, contributing to informed decision-making.

Planned and arranged team-building events, fostering a cohesive and motivated team environment.

Oversaw the fulfillment and maintenance of all research publication inventory, ensuring availability and organization.

Maintained the research periodical library, providing easy access to essential resources.

Participated in the company administrative support group, providing training and networking opportunities for VHA support staff locally and nationally.

Kforce Professional Staffing

Executive Assistance to Market Vice President, Office Manager 1999 - 2002

Oversaw all real estate functions for Dallas/Ft. Worth offices, including seamless relocations of three offices.

Managed consultant care, orientation, and payroll for over 100 external contractors.

Maintained and processed confidential personnel documentation for all Dallas/Ft. Worth employees.

Directed Accounts Receivable management for the Dallas market, achieving the lowest AR of all Major Markets nationwide.

Supported day-to-day operations to drive sales revenue, contributing to overall business success.

Assisted Vice President with annual budget planning and expense control, ensuring financial efficiency.

Coordinated and maintained travel arrangements for the Vice President, ensuring optimal logistics.

Updated and maintained weekly sales tracking reports, providing valuable insights for performance analysis.

Ordered and managed all office equipment and supplies, ensuring availability and functionality.

Managed marketing materials for the sales staff, supporting effective promotional efforts.

Developed and implemented a sales incentive program for the administrative staff, boosting morale and productivity.

Acted as liaison between the corporate office and the Dallas branch for AR/AP, equipment inventory, and real estate issues.

Led the implementation of a new telephone system for the Dallas office, enhancing communication efficiency.

Planned and coordinated special events, including the annual Byron Nelson golf tournament, networking events, and career fairs, enhancing company visibility and engagement.

Education

Associations

Commercial Real Estate Women (CREW)

American Management Association

Skills

O365 QuickBooks Security Software

PBX & VOIP Telecom Systems Team Leadership Partnership Development

Event Management Project Management

Achievements

New Horizons Large Donor Recognition – 2005 - 2023

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