Customer Service Call Center
Resume:
Brooke Farmer
Monessen, Pa. 15062
******.******.**@*****.***
PROFILE I consider myself responsible, creative,
with initiative and punctuality. I accept with
pleasure the challenges and goals that your
organization could assign me, with good
handle of the interpersonal relationships,
ability to work in teams, ability to work
under high pressure, so as to solve problems
efficiently and achieve the goals set by the
company and my work group.
EDUCATION High School
Monessen High School-1987
Some college
SKILLS Certified Nursing Assistant
Customer Service
Basic Computer Skills
Experience TTECH Call Center 11/16-
Member Service Senior Representative
Assisting USAA MSR’s with customer
service that’s out of their empowerment.
Assisting USAA members with their USAA
Military Online Banking needs.
Using basic computer skills.
Washington/Greene A.R.S In 7/09-12/15
Residential Program Worker
Assisting intellectual individuals with
daily living skills at home and out in
the community, with things such as
cooking, cleaning, laundry, bathing,
shopping, goals and going on social
events.
Mon Valley Care Center 2/06-2/09
CNA
Skilled nursing, assisting the elderly with
the basic skills of daily living such as
bathing, feeding, toileting, dressing/
undressing, transferring, encouraging, & just making patients comfortable.
Finishing Touch 5/04-2/06
Cashier/Sales/Customer Service
Carpet sales, answering phone, doing
payroll, filing paperwork, scheduling
appointments, ordering supplies and taking
inventory. Cash, check, credit card handling.
Union Cleaners 9/03-02/06
Cashier/Customer Service
Dry cleaners, taking in dry cleaning to be
to be cleaned, handling money and credit
cards, bagging clothes, dealing with
customers, using a computer and keeping
the work area neatly cleaned.
Contact this candidate