Customer Service Sales Associate
Resume:
Kimberly Butcher **** Jordan Run Rd
Chattanooga Tn 37412
***************@*****.***
Objective:
To secure a challenging position in a dynamic organization where my skills and experience can be utilized to contribute to the overall success of the company. I am a motivated and dedicated individual with a strong work ethic and a desire to continuously learn and grow within a professional setting.
Experience:
March 2022-Present- Barn Door, Sales Associate
- Greeted and assisted customers in selecting merchandise, providing personalized styling advice and recommendations
- Maintained a clean and organized store environment, including restocking shelves and arranging displays
- Processed customer transactions, including cash, credit card, and gift card payments
- Handled customer inquiries and resolved any issues or concerns in a professional and timely manner
- Assisted with inventory management, including receiving, stocking, and tracking merchandise
- Collaborated with team members to meet sales goals and provide exceptional customer service
- Participated in store promotions and events to drive sales and increase customer engagement January 2024- Present- Esther Suggs Allstate
- Manage and organize all incoming and outgoing correspondence, including emails, letters, and faxes
- Schedule appointments and meetings for insurance agents and clients
- Maintain accurate and up-to-date records of policies, claims, and client information
- Process insurance applications, endorsements, and renewals
- Assist clients with inquiries, policy changes, and claims submissions
- Collaborate with insurance underwriters and adjusters to ensure timely and accurate processing of claims
- Prepare reports and presentations for management meetings
- Provide administrative support to the insurance team, including filing, data entry, and general office tasks
2000- Present The Sports Barn/Fitness Central, Manager
- Managed a team of fitness instructors and created class schedules
- Provided personal training services and fitness instruction
- Organized fitness events and maintained a clean and safe workout environment
- Collaborated with management to improve operations and meet business goals 2002-2003 Lightspeed Bicycles, Property Assistant Manager
- Managed sales operations and processed customer orders
- Ensured timely delivery of products to customers worldwide
- Provided exceptional customer service to meet client needs
- Strong Knowledge of property management principles and practices
- Customer service
- Excellent communication and interpersonal skills 2000-2002 Hidden Creek/Hamilton Pointe Apartments, Assistant Property Manager
- Managed rental payments and maintained accurate records
- Oversaw property maintenance to ensure cleanliness and functionality
- Conducted apartment showings and leasing activities
- Provided excellent customer service to tenants
- Strong Knowledge of property management principles and practices
- Customer service
- Excellent communication and interpersonal skills 1991-2000 Superior/Columbia Home Health Care, Marketing Department
- Delivered medical records and ensured efficient communication with doctors, nurses, and staff
- Organized and attended meetings to ensure quality service delivery
- Built relationships with healthcare professionals through networking events 1992-1999 Jack Silbermans Fitness Center, Fitness Instructor/Personal Trainer
- Led fitness classes and provided personal training services to clients
- Developed customized workout plans to help clients achieve their fitness goals Certifications:
- Certified Personal Trainer
- CPR and First Aid Certified
Skills:
- Sales Strategy Development
- Team Leadership and Management
- Client Relationship Management
- Forecasting and Sales Planning
- Negotiation and Closing Techniques
- Sales Training and Development
- CRM Software Proficiency
- Market Analysis and Trend Identification
- Excellent Communication and Presentation Skills
- Problem-Solving and Decision-Making Abilities.
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Knowledge of health and fitness industry trends
- Customer service-oriented
- Proficient in Microsoft Office Suite
References:
Available upon request
Contact this candidate