Information Technology Project Management
Resume:
Marydawn Meeder Cell: 949-***-****
North East, PA 16428
**********@*****.***
INFORMATION TECHNOLOGY EXECUTIVE: HEALTHCARE INDUSTRY
Strategically Leveraging Technology to Provide Business Solutions and Infrastructure that Support and Drive Revenue Growth in Hospital and Patient Data Delivery
Experience in Process Improvement; ICD-9 Coding: LEAN, Business Process Re-engineering in Healthcare
Provided internal consulting services along Service chain to Large Laboratories, External consulting Services to Hospital
Strategic Planning ● Full Software Development Life Cycle Project Management (ITSM) ● Patient-Centric Solutions: Google Healthcare ● Regulatory Compliance in Hospital environment● Six Sigma/Repeatable Process ● Change Management
IT leader with 17 years of health care industry experience spanning start-ups to consulting firms to Fortune 500. Proven track record elevating organizations to global competitiveness through application of technology, aligning IT functions with business needs, and transforming IT from cost to profit center. Extensive training in QA, strategic planning, business process reengineering, and project leadership supported by BSME, MBA (Finance), MS in Software Engineering, PMI certification, and certifications as TQM and Six Sigma Coach/Trainer. Knowledgeable in CLIA, Sarbanes-Oxley (SOX), and 21CFR Part 11. Experience managing organizations to 300+, operating budgets to $15M, project portfolios to $2.3M, and large-scale IT infrastructures in high transaction volume settings.
Primary Responsibility of all audits: 2006-2009; Compliance across all laboratory and hospital systems!
● Implemented first Digital Pathology System across large Hospital consortiums
● Winner of 2008 Global Compliance Award; for Compliance across all Quest Hospital Laboratories; 21 CFR Part 11, CLIA
● In 2008, I led a full technology upgrade of the Quest Diagnostics Laboratory Information System, directed a team of 76 programmers, DBAs, testers, and project managers to deliver a new system to full Regulatory Compliance. This $3.1M Capital investment was a large-scale project management effort, using PMI methodology, and was successfully delivered with NO Operational Downtime to the lab, under budget and on time.
PROFESSIONAL EXPERIENCE
INFORMATION TECHNOLOGY, CONSULTANT, ERIE INSURANCE 2019-2021
Implementation of Service Now, Information Technology Service Management team
PATIENT ADVOCATE & HEALTH AIDE, FAMILY, 2017-PRESENT
Director, North East Food Pantry: Present
Bible Quiz Coach, Christian Missionary Alliance Church: led winning team in National finals
Managed all care and relocation of disabled sister; relocated her and service dog from Jersey City, NJ to North East, PA
RMK CONSULTING, PROGRAM MANAGER – GENOMICS, WEILL CORNELL AND NEW YORK PRESBYTERIAN HOSPITAL 2016-2019
Program Manager
Gathered requirements from business leaders and subject matter experts to identify all steps and needs for delivery of services for new Genomics Lab
Project Management of standup of new Genomics Lab (LIMS, IT, Facility, HR, SOP and CAP/CLIA)
Led cross functional meetings to map processes, seek areas for improvement, and document and train against new Standard Operating Procedures
Collaboration with process engineers and team members to collect facts and data for analysis
Microsoft Office Suite
CYBERSONICS, ERIE PA 2015-2017
Configuration of Service Now for use in providing medical device engineering servie to external customers
Quality Manager: configured and implemented new quality Mangement system to meet iso requitrmenets
DIRECT ALLERGY, ERIE, PA 2013-2015
ACTING CHIEF FINANCIAL OFFICER
CMI, EPTI 2/2012-6/2013
SENIOR MANAGER, PROJECTS, ERIE, PA
Responsible for Project managerment of Heat Recovery Steam Generoators to Global Power PLANTS, utilizing Mechanical engineering Professional Engineering methods AND PMI
FOUNDATION MEDICINE 8/2011-2/2012
VICE PRESIDENT, INFORMATION TECHNOLOGY, CAMBRIDGE, MA
Responsible for all aspects of Information technology, infrastructure, Telecommunications, Lab Information Management System, and capital project delivery. Delivered new Thermo LIMS from Development through User Acceptance Testing.
Responsible for set up of Information Technology Infrastructure library to focus on alignment of it services with the needs of the genomic testing business (ITIL)
NEOGENOMICS
VICE PRESIDENT, INFORMATION TECHNOLOGY, FT MYERS, FLORIDA 2/2010- 8/2011
Responsible for all aspects of Information technology, infrastructure, Telecommunications, Lab Information Management System, and capital project delivery. Delivered Custom LIMS upgrade with interfaces to Seacoast Lab Finance System from design into Production Operation. Configuration of Service Now for use in providing information technology Help Desk and System support to Internal customers across five locations.
Process Improvement Leader: Identification of stakeholders and developed communication plan to provide regular reporting
Led and delivered cost saving Process Improvements at Neogenomics beyond the scope of Information technology role; directly deployed process improvements into business operations and established and documented new Standard Operating Procedures
Process mapping expertise; led Total Quality process improvement methods in Operations
Using tools and methods that best fit environment, applied Six Sigma Green belt training to reduce costs, improve turnaround time, and transform departments from cost centers to value providers
Information Technology
EXIQON DIAGNOSTICS, Tustin, CA 9/2009 – 2/2010
Director, Information Technology: Responsible for all aspects of Information technology, infrastructure, Telecommunications, Lab Information Management System, and capital project delivery.
PREVIOUS EXPERIENCE HIGHLIGHTS
Began career with General Electric in their Manufacturing Management Program, completing extensive training in Management, Leadership, Project Management, and Proposal Development. Served in various divisions and advanced through roles as Program Manager, Supervisor of Industrial Engineering and Supervisor/then Manager, Quality Assurance
EDUCATION
MS Software Engineering - Penn State University
MBA, Finance - Villanova University
BS, Mechanical Engineering - Clarkson University
PROFESSIONAL TRAINING & CERTIFICATION
PMI Certified (Project Management Institute)
Six Sigma “Coach/Trainer,”
Professional Engineer
GE: Manufacturing Management Program,
Manufacturing Leadership Curriculum,
Project Leadership Curriculum, Proposal Development Team Training
Smith Kline Beecham: Planning Design Team
Business Process Reengineering
Portfolio Management/Data Modeling/Managing Risk
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