Customer Service Representative

Natalie Maria Torrez

*** ** ********** ** *** *

Salt Lake City, UT, United States, 84104

Cell : 720-***-****

***************@*****.***

Has ten plus years providing great customer service to customers. Highlights of Qualifications

I am aiming to become a supervisor position if possible Education

GED Horizonte Salt lake city 06/2000

Completed GED

Experience

Talent burst Salt Lake City UT. 07/25/2022 to 01/30/2023 Dominion Energy C* oDllreocptpoer d of 48 hour notices also shut off gas meters Teleperformance usa Sandy, Utah, United States

6/2020 3/2022 Customer service representative

* I took clothing orders for American Eagle clothing.

*I took orders for probiotics for Nucific and other probiotic company's. * Completed welcome calls for Onstar through GM.

*I obtained knowledge about being customer service representative. * I enjoyed being able to help customers get what they wanted. Kentucky fried chicken Salt Lake City, Utah, United States 2/2019 9/2019 Cashier

* Cashier for drive through. * Took orders and

cashed them out

* I made drinks while cashiering

* I packed food for orders. * Worked well in

fast paced job

* I memorized a l what's included in combo meal.

24-7 Intouch Denver, Colorado, United States 6/2016 1/2019 Customer service representative

Comm comm Salt lake city, Utah, United States

2/1999 8/1999 Customer service representative

Helping customers apply for visa credit card over the phone taking the customers information and putting it into computer to complete application

* I did customer service for sephora

* I took orders for make up and other beauty

supplies

* Updated shipping addresses for customers

* Reshipped missing items

* Filed complaints if any.

*Became supervisor for escalations

Teleperformance Salt lake city, Utah, United

States

11/2006 2/2007 Customer service

representative

* Inputted customer information into computer

* Bank transfers were completed

* Guaranteed positive customer experiences

* Resolved all customer complaints.

* Got good QA scores

Subway Salt Lake City, Utah, United States

2/2005 11/2006 Making sandwiches

* Food preparation

* Making fresh sandwiches for customers

* Casher took payment by credit card, debit

card, cash

* Kept restaurant clean at all times

* Performed opening store duties including

counting cash drawers and checking

equipment for proper functioning

*Worked well with others

* Received my food license

I have a great time of voice.

I am eager to help customer in any way possible

Ski ls

* Can type 25-30 words per minute

* knowledge of basic computer ski ls

Dedicated to providing best customer experience * I aim to end call with customer completely satisfied.

* I take time to explain important information.

* I get great QA scores.

* I have some se ling experience.

Contact this candidate