Office Manager Administrative Assistant

OBJECTIVE

Seeking a part time position in office operations revenue and billing. Involvement in office growth in revenue while ensuring that excellent client service is given by correct billing for services rendered.

Office experience including 15 years tax preparation, 13.5 years hospice,17 years office managerial experience total which include 4 years as office manager in healthcare- Hospice.

SKILLS

HomeCare HomeBase

KindredLink

Horizon-McKesson

MS Excel

MS Word

MS Software

Outlook

Quick Books

10 Key

Tax Programs

Instructing

RHONDA GARDIPEE

1137 OAK RIDGE TRL

CANTONMENT, FLORIDA 32533

MOBILE PHONE: 850-***-****

EMAIL: *********@*****.***

WORK EXPERIENCE

OFFICE MANAGER, SITE REVENUE COORDINATOR, PATIENT CARE COORDINATOR, ADMIN ASST • EMERALD COAST HOSPICE -PENSACOLA • JANUARY 2011 – PRESENT

9 years as Office Manager / Title changed to PCC with Curo, 3.5 years Site Revenue Coordinator, .5 years Administrative Assistant

Responsibilities have included but not limited to: Oversee receptionist and medical records coordinator as office manager, office processes for admin staff, personnel chart upkeep and audits, new hire documents/ onboarding and oversee beginning of training- work with HR as needed for any new hire issues, run and work reports for payroll and bill hold, ensure payroll is entered for staff, work beside ED (DOO) and assist where needed, work with IT (support) for staff and office issues on IPads, Tablets and any phone or computer issues, work invoices for accuracy and send to accounts payable office, work bill holds; as Site Revenue Coordinator worked room and board and patient invoices- followed up as needed with AP, Sent denial letters to vendors when invoices are not paid by Hospice, assist with HMD invoices, send donations to corporate and send thank you letters to families, oversee SNF and ALF facility printing is completed and taken to those facilities, order office supplies, cover other positions and tasks within the office as needed.

OFFICE MANAGER/SENIOR TAX PREPARER/MASTER TAX INSTRUCTOR • H&R BLOCK • DECEMBER 1995 – JANUARY 2012

Responsible for marketing - meet and obtain corporate set goals, oversee daily operations including opening and closing office properly, scheduling professionals and receptionists to ensure office coverage; sending tax returns to IRS electronically- getting confirmation numbers, printing refund checks; client relations cash draw reconciliation; knowledge of current tax laws and communication with clients; instructing tax classes

EDUCATION

RELIAS – HOSPICE EDUCATION MET YEARLY

H&R BLOCK TAX SCHOOL – SENIOR TAX ADVISOR

CERTIFICATION – MASTER TAX INSTRUCTOR

SUFFOLK COUNTY COMMUNITY COLLEGE – ASSOCIATES DEGREE 1980

BRENTWOOD ROSS HIGH SCHOOL – REGENTS HIGH SCHOOL DIPLOMA 1978

VOLUNTEER EXPERIENCE OR LEADERSHIP

USO Pensacola

Scenic Heights Elementary School

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