Customer Service Information Systems
Resume:
LESIA S. HATCHER
Saint Louis Mo
OBJECTIVE
To apply my knowledge and computer skills using ESRI ArcMap, ESRI Arc Pro in the most efficient manner to help route the Customer in the right direction so they feel as thou he/she is receiving the best and the most informative data and customer service available.
EDUCATION
Provine High School,
2400 Robinson St, Jackson, MS 39209
Graduated 1982 General Studies.
JACKSON STATE UNIVERSITY, Special Topic of study: GIS upgrade class from a DOS to a windows environment with new applications.
UNIVERSITY OF GEORGIA, Special Topic of study: ARC/INFO, working with an upgrade version of ARC/INFO ON A SUN WORKSTATION PLAT FORM. A beginner and advanced class was taken.
SOUTHREN TECHNICAL COLLEGE, Course of study: Computer Aided Drafting (CAD). CAD was broken down in to architectural, piping, structural, electrical and board drafting, Each course was taken along with a CAD course.
ADDITION EDUCATION
2005NEW HORIZONS (Computer Learning Center)
Dreamweaver MX Level 1-3
2005 GIS EDUCATION SOULUTIONS ( from ESRI)
Introduction to ARCGIS I
Atlanta Ga.
2006 GIS EDUCATION SOULUTIONS ( from ESRI)
Introduction to ARCGIS II
JACKSON MS.
2015 -2018
Esri City Engine Essentials Web Course
Going Pro: ArcGIS Pro Essentials for ArcMap Users Web Course
Managing Map Layers in ArcGIS Pro Web Course
How to Use IFrames in ArcGIS Hub Web Course
Real-Time Decision Making with Operations Dashboard for ArcGIS web Course
EMPLOYMENT
2022- present G.I.S. Data Driven Maps
Freelance Mapping Service
2022 Project for …JACKSON MUNICIPAL AIRORT
Create parcel owner map, providing data and maps.
Creating PDF online map.
2022 Project for client …. Tutor in basic ArcPro ver. 3.2.1
2023 Project for SOL Engineering …. Mapping meter location inputted
by field techs to produce PDF and online maps.
1999- 2022
GIS ANALYST, INFORMATION SYSTEMS CITY OF JACKSON
Geographic Information System Technician. Gathering data for the City of Jackson GIS dept. using ESRI software, ArcView ARC/INFO. Consolidating data from different systems and or field work to use with ArcMap, Arc Gis Pro, ArcView and Microsoft Office. Work included digitizing maps, updating street information, incorporating location of city utilities a redistricting project utilizing census data.
Using as-built network utility map to determine new fiber line for the City of Jackson.
1993-1998 GIS TECHNICIAN, CENTRAL MS. PLANNING DEVELOPMENT
1170 LAKELAND DR., JACKSON MS.
Organizing and gathering data for computer processing. Processing data using S.T.R.I.N.G.S for DOS ver. 5.0 and S.T.R.I.N.G.S for windows ver. 2.0 this data was used to update base maps for the city of Jackson. Base maps for the cities of Yazoo and MAGEE were also digitized in this manner. Legal description for the city of JACKSON an some new subdivision in the Madison area were also used. The map were plotted at variable scales.
1990-1993 GIS . Transportation Division, City of JACKSON
200 S. PRESIDENT ST. JACKSON MS.
Geographic Information System Technician. Gathering data for the City of Jackson GIS dept. using ARC/INFO. Consolidating past data from different systems to use with ARC/INFO. Work included digitizing maps, updating street information, incorporating location of city utilities an redistricting project utilizing census data.
1989-1990 DOMINO’S PIZZA
Phone Operator
Duties included: Phone - order operator and responsible for relaying phone orders to delivery persons and all other duties as requested.
TECHNICAL SKILLS
QGIS 3.26
Corel Draw ver. 7.0
Adobe Photoshop
Adobe Illustrator Adobe PageMaker 6.5
Wacom graphic tablet
Microtek Scanner
Calcomp plotter ( E size)
Calcomp digitizer
Fractal Design, Dabbler 2
Sketch Book Pro
Microsoft Office
ARCMAP.10.3
ArcPro 3.2.1
Collector for ESRI
ArcGis Online
ESRI Maps for Office
Community Analyst Online
Business Analyst Online
ARC GIS Dash Boards
Pinnacle 8
Auto Cad (LIMITED)
DREAMWEAVER CS6
Sketch Up Pro
Google Earth Pro
ESRI City Engine
ESRI Survey 123
Ms. Lesia Semonet Hatcher
************@***.***
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