Medical Assistant Patient Care
Resume:
Contact Information
Kebrashia Hicks
Alexander City, Al
***********@*****.***
Summary:
Highly motivated Medical Assistant with a demonstrated commitment to delivering exceptional patient care. Bringing over 2 years of comprehensive experience in both administrative and clinical roles within the medical field. Exhibits exemplary organizational and communication skills, with a proven ability to efficiently manage multiple tasks in high-pressure environments. Dedicated to continuous improvement and consistently striving to exceed expectations.
Education Background:
B.B Comer Memorial High School
Advanced High School Diploma 2014
Professional/Academic Work Experience:
March 2022-Current: Lead Medical Assistant at MainStreet Family Urgent Care Supervise and coordinate daily activities of medical assistants, ensuring optimal patient care and efficient clinic operations. Perform a variety of clinical tasks, including taking patient histories, administering medications, and assisting with minor procedures. Oversee administrative duties such as scheduling, maintaining patient records, and managing inventory of medical supplies. Train and mentor new staff, fostering a collaborative and supportive team environment. Implement and maintain compliance with healthcare regulations and clinic policies. Enhance patient satisfaction by providing compassionate care and addressing concerns promptly.
May 2020- March 2022: Administrative Assistant at DLS Medical Billing and Coding in Sylacauga, AL Manage day-to-day administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies. Process and organize medical billing and coding documentation, ensuring accuracy and compliance with industry standards. Serve as a point of contact for clients and patients, addressing inquiries and resolving issues with professionalism and efficiency. Assist in the preparation of financial reports, billing statements, and insurance claims. Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations. Support the billing team with data entry, filing, and other clerical duties as needed to ensure smooth office operations.
Affiliations/Skills:
Diverse Interest
Goal Oriented
Active Listening
Verbal and written communication
Time Management
Teamwork and collaboration
Customer Service Leadership Award 2023
Vital Signs Measurement
Organizational Skills
National Association for Health Professionals (NAHP)
HIPAA Compliance
Electronic Health Records Management
Certifications/Licenses:
Certified Clinical Medical Assistant
First Aid Certification
Advanced Cardiac Life Support (ACLS)
EKG Technician
OCC Med Certified
DOT Certified
Certified Breath Alcohol Technician
References:
Jessica Phillips RN 256-***-****
Lexxus Williams Social Worker 205-***-****
Tameka Spivey Clinic Manager 256-***-****
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