Customer Service Forklift Operator

Pepito Manansala

Eager to provide an excellent service experience to guests and equipped

to deliver outstanding interpersonal skills

***** ****** **

Cathedral City, CA 92234

760-***-****

***********@*****.***

EXPERIENCE

The Paloma Resort, Cathedral City —Bartender

YEAR 2023- Current

–Executes an elevated service to customers in serving excellent drinks and providing outstanding customer service

- Responsible for alcohol revenue and making sure cash drawer is always balance at end of day

Hilton Resort, Palm Springs —Bartender

YEAR 2010-2023

– Prepared drinks according to Hilton Hotel standards, knowledgeable with special drinks, and replenish drinks as needed

- Delivered excellent customer relations, building, and maintaining a positive professional relationship

- Provided a positive guest experience, interact with patrons, and gave alcohol and food service at the pool area

Corrol Resort Hotel, Cathedral City — Room Service YEAR 2008-2009

-Provide guests with courteous, friendy, and excellent service for customers and guests

- Served meals to guests, collect guest trays and respond to guest requests in a timely manner

- Responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests UPS Warehouse, New Jersey — Forklift Operator

YEAR 2002-2006

-Responsible for all movements for logistics operations to/from trucks and trailers and proper store

-Managed operations for industrial trucks to load and unload materials and deliveries

- Maintained and ensured that all operating equipments are all in proper condition, cleaned, and stored securely

SKILLS

-Mixology and preparation

-Basic Computer Sales,

Cash Handling, Inventory

Management, and

Excellent customer service

CERTIFICATION

Bartending Training

Auto Mechanic

Certification

LANGUAGES

English, Tagalog, and

Kapampangan Language

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