Customer Service Personal Assistant

Boynton Beach, FL ***** 561-***-**** ******.****@*****.***

DANIELA MACHADO

•Hardworking employee with customer service, multitasking, and time management abilities.

•Devoted to giving every customer a positive and memorable experience. Reliable and energetic nanny/ housekeeper/ personal assistant.

• Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL

SUMMARY

SKILLS ● Team player

● Expert organizing

● Highly organized

● Complaint Handling

● Problem-Solving

● High-energy attitude

● Reliability

● Warehouse Safety

● Packaging

● Adaptable to change

● Loading and unloading

Truck loading and

unloading

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● Sorting Packages

● Fragile item handling

● Willing to Learn

● Team Collaboration

● Attention to Detail

● Lifting and sorting

● Material Handling

PACKAGE HANDLER 03/2024 to Current

Fedex, West Palm Beach

• Loads and unloads packages using the scanners .

• Makes sure all packages are properly packed and loaded.

• Follows written and verbal instructions from the warehouse manager.

• Prepares packages for delivery using scanners, handheld printers, and packing materials.

• Sorter smalls

• SWAK

CUSTOMER SERVICE REMOTE 01/2022 to 02/2024

America's Family Moving, Boca Raton, FL

NANNY/PERSONAL ASSISTANT/HOUSEKEEPER 12/2008 to 11/2021 Joshua Berlin/Mai train

PRESS OPERATOR 01/2006 to 11/2008

WORK HISTORY

● Maintained current knowledge of company products, services, and processes.

● Care and raised the family only child from the age 01 until now 15 years old Made sure she was healthy safe and happy while under my care, I would prepare meals, assist with homework, provide entertainment and transportation

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I handled all the errands, budget, cleaning the house, organization grocery shopping and more while she was in school.

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Deluxe corporation

HOSTESS/WAITRESS/LINE COOK/OFFICE 02/2003 to 12/2006 Out Back Steak House

MAIL SORTER 12/2001 to 08/2003

USPS

Perform a complete set up of press including identifying and loading correct stock, setting correct paper, path and stretch, bending and mounting plates, making appropriate adjustments to the ink and the water balance

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Determine and understand all order instructions and running of press, meeting job requirements of ink density

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● Performs daily, weekly and monthly preventative maintenance. Greeted guests, taking drink and food orders, stayed attentive to the needs of the guests in the dining area, delivering food from the kitchen to the guests, ensuring the attention to detail, faster learner, time management, proactive

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● Performing shift duties

● Set up and stock food items and other necessity supplies

● Prepare food, cook food items, clean and sanitize cooking surfaces at the end of the shift

● Perform inventory checks and complete food storage logs Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff

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● Set up tables with glassware, linens, and silverware to prepare tables for service Supported hostesses and bussers with seating and table-clearing throughout high-volume shifts

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● Observed safety and sanitation requirements for food preparation and handling.

● Scanned arriving parcels and placed proper seals and labels for outgoing items Sorted mail for delivery by different categories to improve shipment timeliness and accuracy

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● Coordinated flow of finished mail from mailers to loading dock

● Completed skid tags, load tags, and other paperwork for mail handling

● Maintained mail processing equipment and cleaned mailroom regularly. João Wesley, Brasilia, DF, Brazil

High School Diploma, 12/1988

EDUCATION

Portuguese

Native or Bilingual

Spanish

Professional Working

English

Full Professional

LANGUAGES

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