Customer Service Sales Representative
Resume:
Mari* Blain
*********@*****.***
I am interested in working in a well-established organization where I can utilize my current skills while developing new ones. Seeking a position as Telephone Interviewer in highly reputed and professional organization.
EXPERIENCE
Creative Consumer Research
Survey Agent March 2022- March 2024
• Conduct research to gather information about survey topics.
Analyzed data from surveys, old records, or case studies, using statistical software.
• Collaborated with order researchers in the planning, implementation and evaluation of surveys.
• Consulted with clients to identify surveys needs and specific requirements, such as special samples.
• Monitored and evaluated survey progress and performance, using sample disposition reports and response rate calculations.
June 2020 -Feb 2022 Arise, Agero
Customer service
•Received and managed several phone calls to answer client’s questions.
•Provide roadside assistance service to customers having issues with their vehicle and also working in the claim department.
May 2018: Dec 2020
TruGreen
Customer service/ Sales representative
Customer service/ Sales representative
•Delivered consistent service to develop customer base.
•Rotated stock using clearance markdowns and special sales promotions.
•Support team with receiving, pricing and merchandising.
•Helped consumers find funds to meet payment obligations by offering knowledgeable consultations
•Coordinated smooth flow of communications via mail and collected messages.
EDUCATION: Studying at University of Miami: From 2022
SKILLS
•Positive and professional
•Technical troubleshooting
•Product and service knowledge
•Call management
•Customer satisfaction
•Computer Skills
•Active listening
•Customer service
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