Alejandro Yrady
** ** ************ *** *** *Ridgewood, NY 11385
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OBJECTIVE
Obtain a food service position where I can provide a high-level customer satisfaction and teamwork value. Hard worker with more than 10 years of experience in Food Industry both front and back of house. Instrumental in resolving guest concerns, collaborate communicator, able to multitask effectively in a fast-paced and deadline driven environment.
EDUCATION —
EXPERIENCE
2014- June - October
New York Bartending School
2010-2012
Fashion Institute of Technology
January 2023- Present
Server/Host- Tribeca Rooftop, 2 Desbrosses ST New York
Fine dining venue working as a server.
Fine dining catering for galas, corporate cocktails, weddings, and seminars.
Hospitality- welcome guest with champagne-
Passing Hors D’oeuvres
Bussing
Event opening and closing full cycle shift.
Other duties requested by event needs.
March 2022 - May 2023
Server - Brooklyn Bowl Williamsburg, Brooklyn, NY
Serving at the restaurant and bar
Taking orders on bowling lanes, events and concerts.
Prevent customer issues and alert managers of any special requests.
May 2020 – Present (on call for special events)
Bartender/ Barback- Yoli’s Mixology Craft Cocktails, Brooklyn, NY
Barback and assisting the Mixologist.
Working on preps for the drinks, batching and serving
Partnership bartending weddings, anniversaries and art galleries.
October 2017- March 2020
Server/Barista/ Assistant Manager - Queen of Falafel/House of Yes, Brooklyn, NY
Serving at the restaurant
Restocking and food handling
Managing dietary and allergen requirements through extensive knowledge of menu ingredients
Coordinating delivery orders.
March 2014- September 2017
Server/Barista/ Host - Sweet Chick, Brooklyn, NY
Monitor dining rooms and guest flow to maximize table usage and minimize customer wait times.
Prevent customer issues and alert managers of any special requests.
Take guests to their designated table, informed about daily specials, handle special dietary requests.
Manage in person and telephone guest inquiries, customer service requests and reservation bookings.
“Dedicated professional with a proven ability to produce effective results in a fast-paced environment with critical deadlines. Exceptional interpersonal communication skills”
KEY SKILLS —
COMMUNICATION
Quick learner in POS systems.
Team leadership
Bilingual (English Spanish)
Consistency
Fluent in English and Spanish. Committed to providing a welcoming environment to customers. Consistently exceed customers and managers expectations. Extensive fashion styling background and experience.
LEADERSHIP
Natural leader committed to implement strategies that team members use to provide a welcoming environment to customers. Building a culture of trust to collaborate with each other on opening and closing duties.
REFERENCES
[Available upon request.]