Service Manager Team Lead
Resume:
Christopher Gutshall
Brentwood, PA *****
*.************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Service Manager
Morgan Properties-Coraopolis, PA
June 2021 to Present
As a Service Manager for Morgan Properties, my job duties have included supervising and coordinating maintenance personnel and subcontractors, developing and implementing preventive maintenance programs and procedures, conducting regular inspections, managing the maintenance budget and inventory, responding to emergency maintenance requests, communicating with property managers and tenants, and ensuring compliance with safety and building codes. I have effectively managed maintenance budgets, procured necessary equipment and supplies, and maintained accurate records of maintenance activities. My communication skills and ability to stay up-to-date with industry trends have enabled me to successfully address maintenance concerns and ensure the proper functioning and safety of all equipment and facilities.
Lead Reset Rep
ActionLink-Pittsburgh, PA
June 2020 to June 2021
I managed a traveling team of merchandisers that complete major store resets which include moving steel fixtures, merchandising, labeling, displays and stocking retailers products. Some of the stores we work include Lowe’s, BestBuy, Walmart and more.
Style Team Lead
Target-Cranberry Township, PA
March 2019 to September 2020
I work as a style team lead and over see operation, sales, visual merchandising, fixture set up/tear down and a team of 15-25 team members depending on the time of year. I also work on product sets for the style department as well are planograms.
Merchandising Specialist
Lowe's-New Castle, PA
March 2019 to December 2019
Complete routine merchandising service for Lowe’s vendors. Complete resets and special merchandising projects. Clean and product displays.
Orderfiller
Walmart DC-Bedford, PA
September 2015 to June 2018
Responsibilities
Fill orders to be shipped to stores, clean isles, stack pallets and meet goals. Skills Used
Being organized, able to pack and stack properly, ability to listen to instructions while efficiently doing my job and my ability to work in a fast paced/load environment. DSP (Direct Support Professional)
Skills of Central PA-Altoona, PA
February 2012 to September 2015
Responsibilities
Provide support to individuals with developmental disabilities. Co-Manager/Manager
Journey's-Lancaster, PA
September 2013 to January 2015
My duties at Journey's included but were not limited to training, visuals, stock, cleaning, traveling, scheduling, store remodels and managing.
Home & Kids Associate
Kohl's-Lavale, MD
October 2009 to August 2013
As a Kohl's employee I face challenges every day. These challenges include anything from how to get the customer the product they want if we are out of it to listening to any concerns a customer might have and helping them find the best solution.
I am responsible for responding to customer calls, replenishing merchandise, recovering at the end of the night and customer service and interaction.
Camp Counselor
YMCA-Hollidaysburg, PA
June 2010 to August 2010
While employed as a summer day camp counselor at the Hollidaysburg YMCA I faced a lot of new and exciting challenges. One of the biggest accomplishments was learning to let the children have fun but also making sure they were safe. Being a role model as well as someone they could talk to was one of the most rewarding and fulfilling things I have ever done in my life. One of the obstacles I faced was coming to terms with the fact that nothing was going to go perfectly 100% of the time and problems were part of the job.
Some of my responsibilities included but were not limited to cleaning and doing dishes, reading stories to the children, constant supervision, setting and enforcing rules, discipline when rules were not followed and making sure every child was safe whether it was at the YMCA, in the pool, on the playground or on field trips.
Senior Photographer
The Picture People-Altoona, PA
October 2007 to January 2010
As a manager of The Picture People my duties included supervising employees, implementing wall displays, critiquing employees' photographs, selling produces and obtaining Portrait Club membership accounts. While at The Picture People I managed a team of 20 employees who photographed, edited and sold photos and merchandise.
I was responsible for cleaning the lobby and studios, taking pictures, running deposits at night, closing and opening the store, overseeing staff, maintain inventory, merchandising and traveling to different locations to work on their computers, programs and printers. I also trained other stores Senior Photographers.
I was also responsible for maintenance and programing of software, computers and the printer. Education
High school diploma in Art and Design
Frostburg State University - Frostburg, MD
August 2008 to May 2009
Skills
• Pharmacy
• inventory
• Customer Service
• Time Management
• Cash Handling
• Microsoft Office
• Microsoft Word
• Typing
• Filing
• Data Entry
• Scheduling
• Adobe Suite (10+ years)
• Planograms (6 years)
• Merchandising (6 years)
• Remodeling (3 years)
• Management Experience (6 years)
• Developmental Disabilities Experience
• Photography
• Team Management
• Logistics
• Retail management
• Leadership
• Inventory Control
• Recruiting
• Supervising Experience
• Store Management Experience
• Project Management
• Google Docs (2 years)
• Microsoft Outlook (4 years)
• Sales Management
• Operations Management
• Workday (5 years)
• ADP (3 years)
• Interviewing
• HR sourcing
• Sales
• Supervising experience
• Sales management
• Leadership
• Google Docs
• Inventory control
• Stocking
• Quality control
• Planograms
• Merchandising
• Construction (5 years)
• HVAC (1 year)
• Plumbing (5 years)
• Electrical experience (5 years)
Certifications and Licenses
Forklift Certification
Driver's License
EPA Certification
HVAC Certification
Assessments
Customer service — Proficient
May 2021
Identifying and resolving common customer issues
Full results: Proficient
Project timeline management — Proficient
April 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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