Customer Service Retail Sales

AMETHYsIS MORENO

**** ******* **, *******, *****, 77026, United States + 346-***-**** + **********@*****.***

Professional Summary

Huh

Retail Sales Associate with merchandising, display design, and customer service experience.

Basic math skills and a flexible approach to solving routine and complex problems are required.

Hardworking

Talented

Productive

[Job Title] is a dependable and friendly person who excels at learning and mastering new concepts and skills.

With experience in merchandising, display design, and customer service, you can work as a retail sales associate.

Energetic

Hands-on

I've worked in a pawn shop for [number] years.

Friendly pawnbroker with experience evaluating items, filling out paperwork, and performing [Task].

Flexible

Organized

Work History

Refinery - March, 2024 to Present

Houston, TX

© Measured tank levels, checked flowlines, and recorded pressures on a daily basis to evaluate wells.

e Had an excellent attendance record and was always on time for work.

Checked pipelines, connections, and valves, lubricating connections and replacing worn parts every [Timeframe].

© Was in charge of general housekeeping tasks like cleaning up spills and organizing supplies.

Inspected parts for quality and conformance to specifications every [Timeframe].

Great Helper

Warehouse - August, 2022 to December, 2023

Primary Arms LLC - Houston, TX

© Cleaned floors, emptied aisles of debris, and rearranged inventory to create a tidy and obstacle-free warehouse floor.

© Used hand-held scanners and daily production sheets to track movements to keep records accurate.

© Responded quickly and professionally to job-related inquiries from the supervisor and provided updates on expected task completion times.

e Kept storage areas organized, clean, and secure to fully protect company assets.

© Receive and process inventory from the warehouse (pick, unload, label, and store).

© Got better.

Pawnbroker - November, 2020 to July, 2022

Cash America Pawn - Houston, TX

© High Volume transaction

© cash drawer balancing

© excellent verbal communication

© Heavy lifting

© customer service

Cash handling

© cash register skills

© Bilingual

Cashier - May, 2014 to October, 2019

Burlington - Houston, TX

© Credit cards, checks, gift cards, and coupons were all processed by me.

© Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

Immediately informed the manager of any accidents, injuries, or unsafe working conditions.

© Trained team members to work as cashiers in accordance with company policies and procedures.

© Looked over weekly sales circulars and kept track of price changes.

© Counted cash in the register drawer to keep the register balanced at the start and end of each shift.

© Was in charge of arranging and stocking [Type] merchandise.

© Wrapped and bagged items for customers to protect them from damage and make them easier to transport.

Skills

e Stocking e Retail sales

© Merchandising © Retail merchandising experience

Cash handling and management © Positive and friendly

© Planning and Organization © Security procedures

Education

GED - 2016

Barbara Jordan Career Center - Houston, TX

Accomplishments

© Managed more than [Number] customers during demanding sales events in an effective and gracious manner.

© Named “Employee of the Month” in [Month, year].

© Telephone Service: Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

© Promoted to Key Holder after only [Number] months of employment.

© Won the “Customer Service Associate of the Month” Award, [Month, year].

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