Victoria Redmon
Experience
September ****–Present
Office Manager • Vendor Services • Keeping It Trimmed Professional Landscaping Services
• Responsible Business Insurance claims, manages business finances, obtaining pricing for new clients, managing employees’ weekly salaries, managing monthly recurring invoicing. May 2023–July 2023
Express Claims Associate • Automobile Accident Claims • State Farm Insurance
March 2022–May 2023
Manager• Boarding & Grooming • VCA Lake Wales Animal Hospital
• Interacting with clients, listening to customers’ concerns or issues, resolving any customers’ issues or questions, managing the kennel technicians daily.
January 2020–March 2022
Assistant Office Manager• Animal Hospital • VCA Lake Wales Animal Hospital
• Handle all office assistant responsibilities in a thriving Veterinary Hospital, Answer phones, Check clients in & out, enter client & patient data, Stock shelves, take payments: Handle cash/check, and credit card payments, Keep a clean work environment.
August 2014–January 2020
Customer Service Representative• Animal Hospital • VCA Lake Wales Animal Hospital
• Provide friendly, quality client care to the patients and the clients of VCA Lake Wales Animal Hospital
May 2007–August 2014
Veterinary Technician • Customer Service Representative • Ridge Veterinary Hospital
• Providing emergency services for emergent cases, performing an initial exam on patient, taking vital signs, drawing blood for laboratory testing, collecting specimens, monitoring patients in surgical suite
Education
• Penn Foster Career, Medical Transcription, March 2006
• Frostproof Middle Senior High School, Frostproof, Fl, May 2004 Leadership
Strong verbal communication, personable and attentive, problem solving, strong work ethic.
Licensing
• Claims Adjusters License, May 2023
138 S 1st Street
Haines City, Fl 33844
******.********@*****.***
www.linkedin.com/in/VictoriaRedmon2013