Food Safety In-Room Dining

CURRICULUM VITAE

VIGNESH JOTHIMANI

# ** *, * ****** *** Cross 2nd Floor

Shivaji Nagar Bengaluru India 560051

Mobile: +91-903*******

Email: *******.****@*****.**

Skype Id: vignesh.jothimani1

Objective

I am a seasoned hotelier with a core background in Food and Beverage Services, specialized In Specialty Thematic Restaurant Events and Operations and Management. Professional Experience

MSC Cruises Management Ltd Lead Ship Operated by MSC Cruises United Kingdom Passenger Capacity 6334 & Crew 1704

Position: Waiter Specialty Thematic Restaurants / Events Pre and Post Opening Team from October 2018 to Present. Job Profile:

The Shift in charge of Thematic Restaurants & Cirque du Soleil Events and the reliever for the Thematic Restaurants Supervisor and hostess.

Lead Assistant Waiters and provide efficient and professional service to the guests.

Respond to passenger questions, particularly related to the menu or wine, where applicable, and suggest alternative dishes that may suit or help inform choices.

Strive to meet the passenger’s needs ensure the correct condiments for the meal are offered, and ensure the service runs smoothly.

Provide training and staff welfare management.

Ensure the right standards of service are applied during operations.

Maintain and submit monthly inventories and various reports. FOUR SEASONS AT AL MARYAH ISLAND ABUDHABI, UAE Managed by Four Seasons Hotels& Resorts worldwide, the hotel offers 200 rooms and 123Royal Residence Position: In-Room Dining Coordinator Pre and Post Opening since April 2016 to May 2018 Job Profile:

The Shift in charge of In-Room Dining reliever for the room service manager.

Lead a team of 15 staff in providing efficient and professional service to the guests.

Maintained guest satisfaction records and gave feedback to the top management.

Inventory Management and cost control.

Conducting and participating in daily briefings in the absence of the Room Service manager

Provide LQA training to the new staff and implement certain standards.

Coordinate with various other departments to ensure a smooth flow of work to achieve guest satisfaction.

JUMEIRAH ZABEEL SARAY, DUBAI, UAE A Luxury Collection Resort Managed by Jumeirah International, Hotels & Resorts the resort offers 405 rooms and 38 Royal Residence (Villas) Position: Sales Agent from Dec 2014 to Mar 2016

Job Profile:

The Shift in charge of Room Service, Mini-bar. And the reliever for the Team Leader.

Taking guest orders and up-selling wines and spirits.

Lead a team of 16 staff in providing efficient and professional service to the guests.

Provide training and staff welfare management.

Ensure the right standards of service are applied during operations.

Maintain and submit monthly inventories and various reports.

Coordinate with various other departments to ensure a smooth flow of work to achieve guest satisfaction.

MICROS-FIDELIO DUBAI, UAE

Position: Customer Support Executive in Micros Fidelio from April 2014 to Nov 2014 Job Profile:

Installation of the software & and application.

Training the staff on an application.

Supporting the clients the application complaints.

Creating LPO formats on report builder.

Upgrading the application.

ITC FORTUNE HOTELS BY MEMBER OF ITC HOTELS BENGALURU, INDIA Position: Team Leader Conference and Events from May 2009 to Dec 2013 Job Profile:

Overseas staff before, during, and after the event.

Assuring all event details are executed timely and accurately.

Providing excellent communication with the Host and all departments and staff throughout the facility regarding the event.

Check-in with guests to ensure satisfaction.

Set tables according to the type of event and service standards.

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

Planning storage areas for F&B outlets, conducting training for new colleagues Welcome programs and basic training.

Update and use job-related knowledge.

Ability to develop ideas for special events and holiday functions. Industrial Exposure Training and Hot

Hotel Operation Trainee THE ATRIA HOTEL, Bangalore (India) from April 2008 to Jan 2009.

Academic Summary

Diploma in Hotel Management & Catering Technology ( Two Years) Approved by Government of India 2006-08, Aditya College of Hotel Management & Catering Technology, Tamil Nadu. (India)

Basic STCW Training Course – BST [EFA, FPFF, PST, PSSR, STSDSD, PSF] Hindustan Institute of Maritime Training June 2018 Chennai, Tamil Nadu Approved by Directorate General of Shipping Government Of India.

Food Allergen Awareness Training Programmed Apex Food Consultants.

(Dubai. United Arab Emirates) 2016.

Essential Food Safety Training Programmed TUV Middle East. (Abu Dhabi, Food Control Authority The United Arab Emirates) 2016.

Achievements

Nominated as the best Employee of the Month got maximum excellent comments from Passengers Constantly top seller of the MSC Cruises Voyages 2018 to 2023

Awarded as the Best Employee in Banquets by Hotel Fortune JP Cosmos Bengaluru, India for handling Outdoor Catering effectively & and efficiently.

Member of KAMIAYABI CLUB, as I got maximum excellent comments from Walk-in as well as In-house Guests. Hotel Fortune JP cosmos

Certificate of Achievement World Master Class of Whisky Lobster Ink Studies

Nominated as the Best employee of the month at Jumeirah Zabeel Saray Dubai, UAE Training Undergone

Has attended the workshop for Telephone Etiquette.

Has attended the training programming for chemical use in the F&B Service department

Has attended lobster ink training program.

Attended suggestive selling training and fire and safety training.

HACCP training, Breakage &Training. LQA Training. Micros and Opera training. Key Strengths

Positive thinking and attitude & and Managing and leading a team.

Effective stress management and manpower management and Willingness to learn

Decision-making abilities & strong believer in hard work, and smart work, start is easy but persistence is an art

Technical Skills

Operating Systems: MS Windows 9x/2000/XP/2003/VISTA Application packages: MS Word/Excel/Outlook/PowerPoint Knowledge of IDS Software & Micros Fidelio and Otalio cloud-based software Languages Known

To Speak: English, Tamil, Kannada, Hindi, and (French, Italian, and Spanish Elementary proficiency) To Read: English, Tamil, and (French Elementary proficiency) To Write: English, Tamil, and (French Elementary proficiency) Interests

Personal Details

Name : Vignesh Jothimani

Father Name : Mr. Jothimani.

Sex : Male

Marital Status : Married

Date of Birth : 25 February 1989

Nationality : Indian

Country of Residence : Bangalore India

Religion : Hindu

Blood Group : B +

Height : 175 cm

Passport Details

Number : Z3559308

Issue Date : 12/04/2018

Valid Date : 11/04/2028

Declaration

I hereby declare and confirm that all the above-furnished information is correct and true to the best of my knowledge

References and Career Portfolio Available Upon Request Place: Bengaluru India

Vignesh Jothimani

Learning new cultures And languages, Listening to music & reading books & watching the TLC channel, Preparing some foods Surfing the internet, and Lobster Ink Studies

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