Customer Service Social Media

Brandi May

704-***-**** ************@*****.***, Gastonia, NC

Work Experience:

Tails R Waggin' Day Spa and Resort- Director, Dog Kennel Assistant- Gastonia, NC

August 2021 to February 2023

Customer Service.

Receptionist\Office Assistant.

Payments\ Refunds.

Bank Deposits- Balances cash and checks.

Social media marketing and advertisement.

Monitors and replenishes inventory.

Assist Owner- Veterinarian during business conferences.

Recruiting, screening, interviewing, hiring and training all staff members on daily tasks and operations.

Responsible of checking on client’s pets and assuring that their necessities were being met.

Supervising animals with proper attention, daycare and boarding, medication administration, bathing, playtime, exercise, feeding and watering.

Following the owner’s instructions for the animal’s care.

Performs other related duties as assigned.

Staff & Logistics- The Walking Company- Picker\ Packer, Shipping & Receiving- Lincolnton, NC

2020-2021

Home Maker\ Baby Sitting & Stay At Home Parent- Gastonia, NC

2012-2019

Captain’s Cap Fish Camp- Waitress- Belmont, NC

2009 to 2011

Customer Service- Taking customer’s orders.

Assisting big parties 50+ customers.

Serving food and beverages to customers.

Replenish salad bar.

Organize new deliveries.

Cleaning, sweeping, bus tables, etc.

Education:

South Point High School - Belmont, NC

August 2004 to June 2007

High school diploma, Class of 2007

Skills:

Computer- Windows, Excel Spreadsheets, Word, Ginger System, Run Loyal System, etc.

Front Desk- Filing

Assistant Manager Experience

Cash Handling

Social Media Management

Pet Care- Cats & Dogs Handling

Animal Restraint

Insulin Injection

Kennel Experience

Food Preparation

Pet Grooming

Laundry

Animal Caregiving

Medication Administration

Appointment scheduling

Certifications and Licenses\ Awards:

Dog and Cat CPR

Safe Play Certification

Kennel Assistant

High school diploma

NC Driver’s License

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