Customer Service Sales Associate
Resume:
Elyssa Telly
Milpitas, CA *****
***********@*****.***
Driven Sales Associate with a proven track record at Cashier, excelling in customer service and sales development. Demonstrated ability to increase sales through expert relationship building and upselling techniques. Skilled in payment processing and teamwork, consistently meeting business needs with a flexible schedule. Achieved high customer loyalty and satisfaction rates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skills
Work History
Sales Associate
Cashier, Milpitas, CA September 2023 - Current
• Payment Processing
• Upselling
• Sales Development
• Inventory Control
• Teamwork and Collaboration
• Problem-Solving
• Customer Service
• Flexible Schedule
• Excellent people skills
• Listening Skills
• Relationship Building
• Goal-Oriented
• Provided positive first impressions to welcome existing, new, and potential customers. Organized racks and shelves to maintain store visual appeal, engage customers, and
• promote specific merchandise.
• Engaged with customers to build rapport and loyalty.
• Prepared merchandise for sales floor by pricing or tagging.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy
• levels.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Restocked and organized merchandise in front lanes.
• Addressed customer needs and made product recommendations to increase sales.
• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Stocked, tagged and displayed merchandise as required. Education
Highschool Diploma June 2024
Calaveras Hills Highschool, Milpitas, CA
Languages
Additional Information
As a student at my high school, I had took on the roles of both a teacher and office assistant. In my teaching role, I created and presented lesson plans, helped students with their work, and contributed to a positive classroom environment. I enjoy working with kids of all ages and getting to know them. As an office assistant, I handled communications, and supported various school activities. Additionally, I helped plan our school events and communicated effectively with local businesses to secure their support. Balancing these responsibilities has helped me develop strong organizational and multitasking skills, making me an invaluable part of the school community.
Volunteering
During my time as a volunteer, I have played a significant role in organizing and planning school events alongside the entire staff. This experience has allowed me to develop strong teamwork and event management skills. Additionally, I have volunteered at a cancer event through my school called the American Cancer Society, where I contributed to raising awareness and supporting those affected by cancer. These opportunities have been incredibly rewarding and have helped me grow both personally and professionally. References
Kimi Schmidt 408-***-****
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs. English
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