Customer Service Agent

WORK EXPERIENCE

CDC VAX AT Maximus

Customer Service Representative

• February 2022 to April 2023

• Inbound Customer Service Agent where assist the customer with information about all Covid-19 questions.

New Mexico Humain Services -Albuquerque,NM

Healthcare customer service

April 2017 to December 2021

• Inbound Customer Service Agent provides high quality service to customers, where we are assisting callers and help them understand Medicare and Medicaid benefits, help them with LIHEAP application process and handle existing SNAP benefits account.

Gap: October 2016 - April 2017 - took care of his son that was sick. The Home Depot - Miami, FL

Customer Service Representative

From August 2015 to October 2016

• Inbound Customer Service Agent provides high quality service to callers, checks the inventory for available products, place new order handles existing orders and answer customers questions about their packages and the products.

Victoria's Secret - Miami, FL

Customer Service Representative

July 2013 -August 2015

• Inbound Customer Service Agent where assist the customer place new order and tracked their packages make claim when necessary and Works to keep and increase customer satisfaction with every phone call. Education:

High school diploma - Florida Atlantic University

Skills:

• Sales

• Customer Service

• Quick Learner

• Friendly

Jeffrey Mompremier

2809 Alexander Ave, Waco, TX 76708

Email: **********@*****.***

Phone :872-***-****

Contact this candidate