Data Entry Customer Service

Jack Lynn Solimini

** **** **., ******, **, *****, 570-***-****, *************@*****.***,

Objective

To build a career as a network technician responsible for problem resolution within the IT department of business.

Skills

•MS office- Excel, Word, Power-point, Publisher, Outlook

•Data entry/scanning

•Incoming/outing calls

•Strong attention to detail

•Customer service

•Windows 7, XP, 8, 8.1, 2008, vista

•Linux

•Accurate typing skills at 36-40 WPM

•Highly motivated and organized

•Virtual Machine Player

•Raptor (Programming)

•Visual Basic

•Human resource filing

•Punctual

Warehouse scanning and shipping dept.

Education

●ITT-Technical Institute Dunmore, Pa 6/2013-6/2015

Pursuing Associate Degree, Computer Network Systems

-GPA: 3.75

-Recipient of the Perfect Attendance, Highest Honors, Dean’s List, Exceptional Attendance

●Devry University Fort Washington 7/2015-9/2018

Bachelor in Science Networking and Communication Management

-GPA: 3.22

●Devry University 11/2019-03/2022

Masters in Computers Information Systems and Security Management

-GPA: 3.66

Awards/Certifications

●National Technical Honor Society-2015

●International Honor Society-2021

●The National Society of Leadership and Success-2021

Experience

Times Leader Wilkes-barre, Pa 2/2020-6/2020

District Manager

●Handling 50 carriers over 10 regions for delivery of newspapers. Also updating route list, route turn by turns, carrier contract information, and various other system tasks. Delivering down routes papers on Sunday besides meetings and reports.

Mcdonalds Wilkes-barre Township 11/18-1/2020

Shift Manager

C3i Inc. Bear Creek, Pa 3/15-09/16

Level 1 Help desk analyst

●Assisting client with their technical issues for company equipment speaking over the phone and remoting into client’s machines to resolve issues.

Dynamic Staffing Moosic, Pa 2/13-5/13

Warehouse Pick and Pack

●Scanning box, preparing books shipment installed scanning boxes and palletizing for shipment.

McDonald’s Pittston, Pa 12/12-2/13

Cashier

●Cleaning, order taking, cashier, food prep

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