Customer Care Warehouse Worker

ABOLLE STEPHEN ALOBWEDE

****, ********** **-*** *** Iqaluit

365-***-****

*************@*****.***

CLEANING AGENT

To obtain a Customer Care Position where my experience knowledge and skills could contribute productively and add value to a customer-centric team offering flexibility and opportunity for personally and professionally growth.

SKILLS

· Multi-lingual Superior communication skills in dealing with customers, co-workers, and employees. Both verbal and written skills are exceptional. English and French.

· Excellent telephone manners, analytical, negotiation, reasoning, interpersonal and evaluative skills.

· Well organized and highly efficient working in multi-tasking dynamic environment; ability to resolve issues by applying sound judgement; excellent planning and decision-making skills.

· Work well under pressure with minimum supervision while meeting tight deadlines, excellent team player.

· Excellent ability to manage office supplies, promoting new products and services.

· Physically fit and able to lift packages of over 100 pounds.

· Typing speed 30-35 words per minute.

JOB HISTORY

WAREHOUSE WORKER 09/2023 – PRESENT

EST RAYMOND AND SON LTD

· Assisted managers and co-workers and vendors with their day-to-day operational requirements.

· Oversees integrity and accuracy of all products leaving the warehouse during active shifts.

· Document and report of all damaged products using appropriate paperwork and procedures.

· Supervise all new hires during initial 3-months’ probation period.

· Maintain a clean, and orderly workstation daily.

· Notify supervisors of defective products and damaged packaging.

· Move merchandise from pick slots to conveyor area.

· Excellent team player, assist coworkers with work and cover other shifts if they are not available. LAUNDRY WORKER 08/2022- 08/2023

ELEGANCE PRESSING MONTREAL QUEBEC

• Operated washing machines and dryers, sorted laundry, and provided beneficial advice and assistance to customers as required.

• Clean machines, maintained a safe and organized work environment, ordered missing supplies and stocked shelves.

• Loaded and unloaded delivery trucks, coordinated new employees, and worked closely with the manager to ensure that all requirements were fully met.

• Developed and implemented new policies to improve the quality of customer service and promoted new products and services to increase revenue.

• Awarded employee of the month for significantly increasing the revenue and constantly performing excellent work.

VOLUNTEER AT GOOD SHEPHERD SHELTER 01/2022-07/2022

· Worked with staff to coordinate team development activities and trainings.

· Offered directed client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency.

· Weekly meeting with families to establish goal plans.

· Monitored family’s progress.

· Cultivated relationships with potential employers, landlord, donors, and the community.

· Kept proper documentation for auditor reviews.

EDUCATION

B.Sc. in Medical Laboratory Technology 2016

Buea, Cameroon

Reference Available Upon Request

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