Boca Raton Program Management
Resume:
Boca Raton, FL
********@******.**
Victoria E. Tamayo
Professional Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Skills
● Operational Records Maintenance
● Employee Performance Evaluations
● Employee Work Scheduling
● Employee Recruitment and Hiring
● Verbal and Written Communication
● Critical Thinking
● Time Management
EXPERIENCE
Berman Law Group, Boca Raton
Personal Injury Intake
January 2023 - PRESENT
● Client intakes and entered information into company database
● Communicated with clients via phone, email and mail
● Reviewed case files and reported case progress to client
● Contracted clients to schedule appointments and discuss progress of cases
● Assisted clients with property damage
● Prepared and drafted demand packages for clients Oakmont Medical, LLC
Assistant Medical Manager
April 2022 - January 2023
● Evaluated strength and weaknesses of candidates through effective screening processes
● Operated and maintained applicant tracking and candidate management systems
● Verified applicant references and employment details Hampton Bays Union School District- Hampton Bays, NY Secretary
May 2017 - January 2019
● Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
● Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
● Accepted dictated notes and produced professional documents with outlined information.
● Carried out day-day-day duties accurately and efficiently.
● Demonstrated respect, friendliness and willingness to help wherever needed.
Hampton Gynecology and Obstetrics- Southampton, NY Medical Receptionist
March 2008 to September 2013
● Adhered to strict HIPAA guidelines to protect patient privacy.
● Coordinated patient scheduling, check-in, check-out and payments for billing
● Managed a multi-line phone system and pleasantly greeted patients.
● Helped patients complete necessary medical forms and documentation
● Organized paperwork such as charts and reports for office and patient needs
EDUCATION
High School Diploma
Southampton NY, June 2000
Certifications
Certified Bilingual Clerk Typist-Hampton Bays, New York Languages
English and Spanish
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