Customer Service N A
Resume:
C O N TACT
*********@*****.***
Florence, TX 76527
phone
address
P R O F E S S I O N A L S U MMARY
Experienced Administrator adept in organizing,
coordinating, and executing daily administrative tasks to support multiple departments and personnel. Possesses strong organizational and problem-solving skills, as well as excellent customer service and communication skills. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business
performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company
objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and
increase service value.
E D U C ATION
December 2006
High School Diploma
Hoerekool Alberton, Johannesburg, South Africa
E X P E R I E N C E
January 2006 - October 2023
Administrator
D&R Compressor Services, Johannesburg, South Africa Answered phone calls and emails from clients to
address questions, complaints, and needs.
•
Utilized computer software to complete various
administrative tasks.
•
Trained newly hired employees regarding company
procedures, standards and goals.
•
Coordinated employee schedules and set dates for
company meetings and appointments.
•
Collaborated with other teams to develop strategies for improving operational efficiency.
•
Responded promptly to all customer inquiries via
phone or email within established timeframes.
•
Maintained confidential records in accordance with
company policy and legal requirements.
•
Created and maintained filing systems, both
electronic and paper-based, for easy access to
information.
•
Managed the reception area, greeting visitors in a professional manner.
•
Developed efficient office procedures, policies and
standards that improved workflow and productivity.
•
Processed invoices, purchase orders and other
documents accurately and efficiently.
•
Managed detailed filing system for organizing client records.
•
Organized employee events such as training
sessions and team building activities.
•
Created and managed database systems to store
and organize information.
•
Handled incoming mail distribution, outgoing
mailings and courier services.
•
Provided administrative support to department
staff, including scheduling meetings and
coordinating travel arrangements.
•
Greeted visitors and directed patrons to
appropriate locations or departments.
•
ADMINISTRATOR
N A T A S H U A B I A N C A M U L D E R Y
Reviewed contracts prior to signing to ensure
compliance with applicable laws.
•
Created or maintained database of customer
accounts.
•
Canceled orders based on customer requests,
inventory or delivery problems.
•
S K I L L S
• Personable and Approachable
• Issue Research
• Schedule Coordination
• Cross-Functional Collaboration
• Multitasking Abilities
• Document Control
• Self Motivation
• Reliability
• Customer Service
• Data Confidentiality
• Office Administration
R E F E R E N C E S
Anneline Beukman — D&R Compressor Services
Director
***********@*****.***
Boss
phone
Contact this candidate