Customer Service Food

Paula Siebert

Yuma, AZ *****

*****@*****.***

928-***-****

A responsible, resourceful individual with extensive years of providing outstanding customer service and assisting customers with their needs. Clarifying product and service information to help with selection and provide great customer service. Performing clerical and supportive tasks to assist management and co-workers to excel in productivity. Work Experience

Licensed Health Insurance Agent

Convey Health Solutions

August 2013 to June 2023

· Answer a high volume of telephone calls from customers regarding payments, returns and charges to accounts.

· Research and respond to customer inquiries and explained transactions to their satisfaction.

· Assist customers in the selection of products.

· Calculate premiums and establish payment method.

· Process payments over the phone

· Cashier (money handling)

· Food service (school and restaurant)

Education

Associates Degree in Business

Arizona Western College

1997

Skills

• Clerical Experience

• Strong Customer Service

• Multitasking

• Energetic Team Player

• Attention to Detail

• Active Listening

• Account Management

• Money Handling

• Food Service Management

• Phone Etiquette

• Empathy

• Problem Solving

• Interpersonal Skills

• Decision-Making

• Data Entry

• Merchandising

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