A
ELOISE ANN
GARCIA
******.******@***.***
Fort Worth, Texas 76137
SUMMARY
Organized Records with a 24-year background in performing attendance, payroll, clerical and file management work within AT&T Finance Division-Attendance/Payroll Department. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers challenges, utilizing interpersonal skills, excellent time management and problem-solving.
SKILLS
Client Inquiries
Clerical Skills
Data Communications
Critical Thinking
Numeracy Skills
West/Southwest Bargained rules
West/Southwest FMLA/DISB rules
Office Support
Database Searches in INFOR, LeaveLink
(FMLA) and TVI
Payroll Updates and
Processing/Submitting
Microsoft utilization (PowerPoint, Excel,
Word, Teams Messenger & Outlook)
Disability/LOA process
AT&T Attendance Policy
EXPERIENCE
SR RECORDS CLERK/GTR
Fort Worth, TX
AT&T Communications/ Apr 2000 to Jun 2024
Update FMLA and Personal Sick Leave approval/denial coding in TotalView, TVI and INFOR
Maintained accuracy of records by verifying accuracy of data in LeaveLink and Workday Followed confidential regulations to maintain privacy Coordinated with various coworkers and management to support cross-functional needs
Generated reports from database systems to audit records and enter data Destroyed records in line with retention schedules to protect confidential information and comply with regulations
Validate coding in Totalview and import into TVI daily and weekly Work Attendance and Resource Desk tickets within two hours of receipt Updating Work Schedules in TotalView with OFF days and remove Vacation coding for West/Southwest disability employees
Backup team members when in need
Always abide by specific CWA contract rules for each region Scanned and uploaded documents into the database in accordance with established procedures.
Updated electronic databases with changes or additions to existing records. Resolved discrepancies between physical files and digital databases. Performed quality control checks to ensure accuracy of information entered into database.
Generated reports on file activity within specified time frames. Data Entry Clerk
Arlington, TEXAS
Proamerica/ Oct 1999 to Apr 2000
Created spreadsheets to track data entries.
Reviewed existing information for accuracy and made necessary corrections. Assisted colleagues with resolving any issues related to data entry operations. Engineering Clerk
Dallas, TEXAS
Texas Instruments/ Mar 1985 to Feb 1995
Provided administrative support to engineers during project design phases. Collaborated with engineers on tasks related to product development and testing activities.
Organized and maintained files, records, and other documents in an orderly fashion. Reviewed engineering drawings and documents to ensure accuracy of data. Developed tracking systems for keeping accurate records of completed engineering tasks.
Produced and maintained accurate design documentation. Created sketches and marked up drawings to show changes occurred. EDUCATION AND TRAINING
Diploma: Business Education
Charles H Milby High School May 1980
Houston, TX