Customer Support Representative

VUK STOJKOVIĆ

CONTACT

PHONE:

+*****/****-***

E-MAIL:

**************@*****.***

PERSONAL CHARACTERISTICS

• EXCELLENT ORGANIZATIONAL SKILLS

• WILLINGNESS TO WORK UNDER PRESSURE

• ADAPTABILITY TO DIFFERENT SITUATIONS

• READINESS FOR CONSTANT IMPROVEMENT AND ACQUISITION OF NEW KNOWLEDGE

WORK EXPERIENCE

CUSTOMER SUPPORT REPRESENTATIVE

LIONEIGHT

JULY 2023-

• Communication with users of our software by telephone

•Solving ongoing customer issues

•Monitoring changes in the system and preventive response

DRIVER-COMMERCIALIST IN THE FIELD

PPUP TEHNOALAT D.O.O. KRAGUJEVAC

FEBRUARY 2022-JULY 2023

• VISITING CLIENTS ON THE TERRITORY OF THE REPUBLIC OF SERBIA

• DELIVERY AND COLLECTION OF ROBES

• RECORD OF SUPPORTING DOCUMENTATION

• FINDING POTENTIAL CLIENTS

• PREPARATION OF REPORTS FROM THE FIELD FOR THE IMMEDIATE MANAGER

EDUCATION

SCHOOL OF ECONOMICS - KRAGUJEVAC

SEPTEMBER 2014-JUNE 2018

MAJOR: ECONOMIC TECHNICIAN

BUSINESS SKILLS

• DRIVER'S LICENCE C CATEGORY

• ENGLISH LANGUAGE - INTERMEDIATE LEVEL (B1)

• PRACTICAL EXPERIENCE IN WORKING WITH MICROSOFT TOOLS (WORD, POWERPOINT, EXCEL)

• Practical experience in working with an ERP system

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